Finally Here! The Ford Trail App for Bronco

Laura
May 02, 2023
Moderator Staff member

Administrator

May 02, 2023



For years, Day 1 reservationists and early order holders have looked forward to a missing piece from the Bronco launch: the Bronco Trail App, formerly referred to as the FordPass Performance app.

Bronco Trail App – Ready for Use
Bronco Trail app video record-body.jpeg


Today is the big day. Ford is launching the Bronco Trail App at Moab Bronco Safari, and it’s available now in the Apple App Store and Google Play for free download and use. Prior to launch, the app was marketed for Mid Package Broncos and up. As of today, the Bronco Trail App’s FAQs state the app will determine if you have an eligible vehicle.

The Bronco-specific off-road app features approximately 1,200 professionally curated trail maps across the U.S., Canada, and Mexico. It provides the ability to record drives with waypoints, photos, and video –– and lets you share your adventure on social media. Future updates will add more trails and features to the app.

READ THE ARTICLE

From the developer: If the app crashes on you when recording, power off your phone, restart it, open the app, and leave it running.
If you force close the app, it will crash again when recording, and you'll need to do the power-off on cycle.
2021 Oxford White 2-door non-Sas Mid package 2.7L/10-speed Badlands with MIC top
2021 Carbonized Gray 2-door Sas High package 2.7L/10-speed Badlands with MIC top
Keeping the Jeeps: stock '89 XJ and 3.5" lifted '00 XJ on 31s and '89 MJ
rws, D190065

Playin with the family jewels

May 03, 2023

#80
Soooo... I'm going to be blunt.

I was expecting this "Fordpass Performance" "Bronco Trail App" to be built in to the vehicle software and not be as heavily dependent on the phone.

My phone gets hot enough running android auto and Spotify and it doesn't help I also live in the desert.

My first impressions.
- App downloaded and connected to my account like a charm.
- Took a few minutes to figure out how to link the app to the Bronco via having to press too many buttons. On vehicle screen - Apps, Trail Apps then Android Auto then Trail apps logo on left. Confusing AF.
- Couldn't figure out how to full screen
-UI between Trail Apps and the other side of the screen is not intuitive when trying to select something specific like not having maps up while having Trail maps up.
- Wasn't able to pick direction the map faces while driving like map facing north or directional.
-App crash
-App disconnected
-2 phone reboots
- I figure you could have more features up on the screen without being on a Trail. It would be cool if the telemetry data as well and tires and all the other on screen features could be used on their own as well. Like Jeeps offroad pages.
I'm trying to remain optimistic but I don't see where 3 years of development has gone other than 1200 or so trails. Having to use your phone for anything other than the video recording is a big L in my book. I will go test out a Trail this weekend to see how it goes but this App so far feels like something some interns made on their spare time.
Same thing happening to me. I cannot get the app to open is connect to sync
the poacher, DRWright

Friendly Neighborhood Sasquatch

May 03, 2023

#81
Honestly, as a developer (that's not connected w/ this app in any way) one of the best ways for us to track down causes of crashes is by getting reports and info from the app when it crashed. If you're willing to share these reports with the devs, on iOS, go to your Settings app > Privacy & Security > Analytics & Improvements. From there, turn on the "Share With App Developers". That way, whenever a crash happens, a report is sent to Apple, and it's made available to the app developers for debugging.

The reports that come in are anonymous, but they'll show things like the version of the OS, device type, and most importantly, the line of code that led to the crash. Reports from forums like this are useful, my team regularly interacts with customers of our apps on various forums for our apps, but getting these crash reports and info about what you were doing when the app crashed are most often some of the best tools we have.

(I just like to help out fellow devs - launching an app is always stressful. Seems like no matter how much testing you do, something always surprises you once it gets into the wild.)
Have to disagree with you there. One of the best ways to track down causes of crashes is to properly vet this thing in TestFlight with a decent sized population, until you get no crashes. If you have to caveat your app description with, "if it crashes", then it's not ready to be released to the general public.

Rank A Bazillion

May 03, 2023

#82
Have to disagree with you there. One of the best ways to track down causes of crashes is to properly vet this thing in TestFlight with a decent sized population, until you get no crashes. If you have to caveat your app description with, "if it crashes", then it's not ready to be released to the general public.

`until you get no crashes`

Dude do you even software

A fact of the landscape these days, and it's a problem, is that "the public" is the beta test platform. If organizations were OK with taking the time to test software internally then we'd be waiting months or years for the software we want. People these days would rather get buggy software now than less buggy software later (no crashes is just not going to happen, come on be real. Unless you're talking about a simple application). You and I may be in the minority who would prefer to wait, but as far as business decisions go that typically isn't the way it is. And personally if I have to turn on a switch in my OS to help the developer improve the software more easily then I'm going to flip it.
2021 | Outer Banks + Sasquatch | 2 Door HT | Oxford White
the poacher, radar3d

Rank 0

May 03, 2023

#83
Have to disagree with you there. One of the best ways to track down causes of crashes is to properly vet this thing in TestFlight with a decent sized population, until you get no crashes. If you have to caveat your app description with, "if it crashes", then it's not ready to be released to the general public.

Honestly, I would love to be able to do that. But at the end of the day there are always things that surface that don't get caught even during the TestFlight phase. One app that I work on deploys a new build every two weeks, and has several hundred external beta testers.

I can't share exact numbers, but once that app gets into the wild, our crash rate is less than 0.25% of unique users seeing a crash. If we were to wait until that number was zero before releasing an update, that's preventing our other 230K+ users from getting those updates. And frankly, a portion of those crashes are something that happened within Apple's iOS code, or a 3rd party library that we then need to find a workaround for.

No matter how much you think you've got your bases covered, you're always going to get surprised by some use case you didn't consider during development, or that didn't surface during testing. If a report comes in exposing a particular crash or bug, as a dev, you fix it, release an update, and then (ideally) get some tests and reporting in place to make sure that it doesn't happen again.
the poacher, magicrobots

Rank VI

May 03, 2023

#84
I don’t like having to keep signing in to my fordpass account.
22 | Badlands | Cyber | NonSAS | MIC | 2.7 Auto | Lux | Leather | Tow |
Res: 07/27/2020, Order: 11/04/2021, Sched: 8/8, Re-Sched: 8/15, In-Prod: 8/15, Blend: 8/19, Mods: 8/23, Chip Hold: 9/29, Built: 10/3, Ship: 10/4, Train #: 10/5, Delivered: 10/20.
BroncoFred

Friendly Neighborhood Sasquatch

May 03, 2023

#85
Honestly, I would love to be able to do that. But at the end of the day there are always things that surface that don't get caught even during the TestFlight phase. One app that I work on deploys a new build every two weeks, and has several hundred external beta testers.

I can't share exact numbers, but once that app gets into the wild, our crash rate is less than 0.25% of unique users seeing a crash. If we were to wait until that number was zero before releasing an update, that's preventing our other 230K+ users from getting those updates. And frankly, a portion of those crashes are something that happened within Apple's iOS code, or a 3rd party library that we then need to find a workaround for.

No matter how much you think you've got your bases covered, you're always going to get surprised by some use case you didn't consider during development, or that didn't surface during testing. If a report comes in exposing a particular crash or bug, as a dev, you fix it, release an update, and then (ideally) get some tests and reporting in place to make sure that it doesn't happen again.
That’s fair but not what I’m saying. These guys obviously knew they had known crashes. You can’t be going to market while you still have known crash reports. Nope. This was a clear QA fail.
DRWright

Rank A Bazillion

May 03, 2023

#86
This was a clear QA fail.

I'll bet QA had absolutely nothing to say about the app going to market.
2021 | Outer Banks + Sasquatch | 2 Door HT | Oxford White

Friendly Neighborhood Sasquatch

May 03, 2023

#87
I'll bet QA had absolutely nothing to say about the app going to market.
I wonder if there even was a QA. It’s about the same level of quality as sync. Which is low qualiTy mostly and buggy.

Rank A Bazillion

May 03, 2023

#88
I wonder if there even was a QA

Gotta say the app is pretty polished for being created by a kid in some ford exec's basement
2021 | Outer Banks + Sasquatch | 2 Door HT | Oxford White
Deano Bronc, DRWright

I can't catch a break.

May 03, 2023

#89
I was able to get recording to work by deleting the app and reinstalling. Then I gave permission to all my photos during installation.

If you don’t grant the app all full control of your library during the first initialization, changing the settings after the fact had no effect for me. It needed to be done right away.

I also have a more reliable experience if I ensure the app is open on my phone before I load it from CarPlay. If I get prompted inCarPlay to open the app in my phone, it will crash immediately after I try to record.
the poacher, magicrobots

Rank IV

May 03, 2023

#90


For years, Day 1 reservationists and early order holders have looked forward to a missing piece from the Bronco launch: the Bronco Trail App, formerly referred to as the FordPass Performance app.

Bronco Trail App – Ready for Use
Bronco Trail app video record-body.jpeg


Today is the big day. Ford is launching the Bronco Trail App at Moab Bronco Safari, and it’s available now in the Apple App Store and Google Play for free download and use. Prior to launch, the app was marketed for Mid Package Broncos and up. As of today, the Bronco Trail App’s FAQs state the app will determine if you have an eligible vehicle.

The Bronco-specific off-road app features approximately 1,200 professionally curated trail maps across the U.S., Canada, and Mexico. It provides the ability to record drives with waypoints, photos, and video –– and lets you share your adventure on social media. Future updates will add more trails and features to the app.

READ THE ARTICLE

From the developer: If the app crashes on you when recording, power off your phone, restart it, open the app, and leave it running.
If you force close the app, it will crash again when recording, and you'll need to do the power-off on cycle.

Rank IV

May 03, 2023

#91
dumb question: My outerbanks truck is telling me that the bronco trail app is not available for my model. What model do you have to have for a ford app to work?

I trust the dirt

May 03, 2023

#92
My Black Diamond said the same thing. I went to ford.com and created an account and put my VIN# in and the app worked right away. From my understanding you need a ford pass app or do what I did. I did not have the ford pass app. They all work with the same sign in I believe.
23 Bronco Raptor, code orange belts, keyless, lux, leather trim/suede seats, carbon fibre, shadow black
Deano Bronc, magicrobots

Former full size owner

May 03, 2023

#93
I like what i'm seeing on the App. Sadly it reminds me Massachusetts sucks as I got two trails nearby and they require permits.
the poacher

I can't catch a break.

May 03, 2023

#94
I'll bet QA had absolutely nothing to say about the app going to market.
Agreed. This was a “definition of done” failure. The app is quite functional and polished, but the CarPlay integration and connectivity is the main culprit. It seems like a disconnect between their CarPlay Dev environment and the real world. I.e. they can’t fit full sized Broncos in their cubicles!
magicrobots

Rank VI

May 03, 2023

#95
`until you get no crashes`

Dude do you even software

A fact of the landscape these days, and it's a problem, is that "the public" is the beta test platform. If organizations were OK with taking the time to test software internally then we'd be waiting months or years for the software we want. People these days would rather get buggy software now than less buggy software later (no crashes is just not going to happen, come on be real. Unless you're talking about a simple application). You and I may be in the minority who would prefer to wait, but as far as business decisions go that typically isn't the way it is. And personally if I have to turn on a switch in my OS to help the developer improve the software more easily then I'm going to flip it.
To be fair we have been waiting years for the app we want. Ford just sucks at software and is not a software company. I don't see the majority of people in any industry championing that bugs and glitches as just deal with it. I'd rather have a quality product that just works than to be a beta tester that didnt sign up to be a beta tester.
Wildtrak, 4DR, Iconic Silver, High, Camo Seats.

Burrito Connoisseur

May 03, 2023

#96
Heh... showed this thread to my coworkers today and had a spirited conversation because of it. I work in software development, but on the back-end infrastructure side and not the customer side of things (thankfully).

All of my co-workers who work on the customer-facing applications constantly have issues with releasing applications they feel like are super polished and well-tested only to become extremely confounded when customers encounter issues they cannot recreate internally. We back-end developers tease them about this issue all the time.

Yet... I'm sitting here trying to recreate the issues you guys are encountering and I cannot get this Bronco Trail App to break in the ways you guys are describing. Like... it just... works for me?? Meanwhile all of the front-end developers are throwing all of my go-to sayings back at me in work chat. "I told you so!!" "You just can't think like a customer!" "You need to think outside of the box!"

I guess I deserve it. 😖
2022 4dr Badlands, 2.3L Manual, Mid pkg
YouTube: youtube.com/@ragnarkon
Instagram: @ragnar.kon
Darrel, Crawler Green

Rank V

May 03, 2023

#97
Downloaded without any issues. Pinpointed several trails in the area. Definitely will be using to have some fun on the trail. I'll start with the EASY trails until I can get to a Bronco Off Rodeo. 😀
I’m with you there, start on the easy trails until I feel more comfortable. Last thing I need is to be stuck teetering on a bolder, buried in a wash, hundreds of new pinstripes or worse. Right now I want some causal dirt roads with beautiful scenery, maybe a couple hills where I “think” I need 4x4.
2023 Bronco,Black Diamond 🏴‍☠️ Velocity Blue 🟦, 4Door, SAS, MIC, Mid, 2.7m, Orig Order: 9/10/21 Blend Date: 11/30/22. Built: 12/02, Shipped 12/4, Arrived at dealer on 12/23, Took possession on 12/30/22!!! 476 Days after ordering.
Goodyear, AZ 🌵🔆
Darrel, Deano Bronc

Rank IV

May 03, 2023

#98
The story talks about high frequency/high amplitude vibrations, like from a motorcycle engine. I have the 2.7 in the Bronco, so I don't have to worry about that. Maybe with the 2.3? 😉
I was thinking more about trail bumps. I tried using my iphone (10) on my Harley. It vibrates but doesn't make high frequency vibes . It still it manages to up set my phone. I heard strange noises so I shut it down.

As you say the 2.7 is pretty smooth. When using it on road or off road, I would be more concerned about the road surface and the build of the phone mount than any engine vibrations.

That's a terrible idea, when do we start?

May 03, 2023

#99
Video up for those who want to see it in action:

Ok, this may have nothing to do with the app directly but I noticed that you put it into rock crawl mode, but the app says your in 4A not 4L. Did you change that manually?
OnX Trail Guide
4 Door BadSquatch | Soft-top | Velocity Blue | 2.7 Auto
ne2000

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