Cracks in roof

So no update from Ford in the top yet. I finally asked yes/no. Has ford approved it. Insert Jeopardy music.

Any one have this dashboard issue?

Gizmo24

2024 Big Bend, purchased new in 25. At 945 miles, during a bath & drying off. I noticed cracks in the passenger side roof panel. Not ssure if pic uplouploaded. Took to purchasing dealer, 9/4/25, to get claim started. Dealer did not submit warranty claim for 8 days. Contacted numerous times about the claim. Dealer finally submitted claim on 9/12/25. Ford took 17 days to approve the claim on 9/29/25, dealer claims. Dealer now telling me that panel is on backorder w/ no ship date available. Now have 2200 miles on Gizmo & crack is expanding. Has anyone else had cracking issues?

UPDATE:
Since July, the service dept. at the purchasing dealer has not contacted me about my warranty claim for the cracks in the rh roof panel of Gizmo. Ford Customer Service has contacted me numerous times. Rhea from Ford Customer Service has been a great help and my only source of information about my issue. Well, today Fri Dec 19 has been my day of happiness. The roof panel has been replaced. Still have not received a call from the service dept. The technician that applied the sound damper to the roof panel called me to notify me that the panel was ready for replacement. Thank you David for the notification even though it is not your job to notify the customer. Bad business practice on service dept. While at the dealership, the service manager looked me eye to eye, more than once, and not once did he acknowledge me. I will be using a different dealer in the future. They have burned a bridge.
Merry Christmas 🎄

Ben221

My 2024 2Dr BBSQ has them and taking it in Nov. 9 for the top and large list of things. The service person asked if we should just replace the whole Bronco when they heard my list. Not terrible funny but also funny.
My list:
Hard top cracked below windows
7 speed trans gravel sound
4 Lo lash slap sound with clutch
Seat belt won’t retract consistently
Rear shock recall
Defroster wire fell off probably due to all the leaks
Gauge has funny shadows

Wish me luck!

How did you go with your list? Did they fix the roof? Having same problem with 2024 Badlands :(

Gizmo24

UPDATE:
Since July, the service dept. at the purchasing dealer has not contacted me about my warranty claim for the cracks in the rh roof panel of Gizmo. Ford Customer Service has contacted me numerous times. Rhea from Ford Customer Service has been a great help and my only source of information about my issue. Well, today Fri Dec 19 has been my day of happiness. The roof panel has been replaced. Still have not received a call from the service dept. The technician that applied the sound damper to the roof panel called me to notify me that the panel was ready for replacement. Thank you David for the notification even though it is not your job to notify the customer. Bad business practice on service dept. While at the dealership, the service manager looked me eye to eye, more than once, and not once did he acknowledge me. I will be using a different dealer in the future. They have burned a bridge.
Merry Christmas 🎄

I also had some cracking on my driver's side roof panel. It was actually so bad that I had a water leak issue into the truck. Water would leak into the box for the hold down and then onto the sun visor and then onto my lap. Took about a week to get the panel replaced. Mileage was around 3,600. Great service at Envision Motors Ford in Duarte, CA. Service advisor Polo kept me informed on timing and when to drop off and pick up the Bronco.

My top is finally in and setting up the glass shop to move the windows over soon. How is there not a class action suit on this. Thy should cash us out for the cost of a good aftermarket top.