Pending Bilstein Shock Recall

EGBronc

EGBronc

Well this went from bad to worse real fast!!! Took mine in for the “inspection” of the shocks to take pictures and send into Ford for next steps. Well it came back that I only get the “fix” and not replacements…fine whatever, they are leaking and corroded so I’ll have to just replace with something better.

BUT!!! They were going to do the recall on the rear camera as well while it was there…this is what I end up with!!!! WTF??? I am pissed!!! Parts ordered to fix it but that could take up to 7 days! Not only that but they had to do a factory reset as well so who knows what the hell I lost in that process… I am not happy at all!!

They had it all day!!! Didn’t do the oil change and tire rotation either!!! Dropped it off last night.

@Ford Motor Company DO BETTER!!!

Bruinsfan

I have an appointment next week to have my rear shocks examined for the recall. I crawled under the truck and snapped a few pictures. What do you think, does this shock look like it falls within the "replace both shocks" category. I think so because the weld is cracked at the top.

Bruinsfan

I have an appointment next week to have my rear shocks examined for the recall. I crawled under the truck and snapped a few pictures. What do you think, does this shock look like it falls within the "replace both shocks" category. I think so because the weld is cracked at the top.

TK1215

You know that tech was to lazy to get the key for the wheel lock. Looks like they tried to pop it out using a flat head screw driver and cracked the housing. They need to get that sucker fixed!

Bruinsfan

I have an appointment next week to have my rear shocks examined for the recall. I crawled under the truck and snapped a few pictures. What do you think, does this shock look like it falls within the "replace both shocks" category. I think so because the weld is cracked at the top.

Bluestreak57

They obviously haven’t heard… “if mama ain’t happy, ain’t NOBODY happy!”

Sorry you’re having to deal with this…

BuckYeah

My camera was never a problem, but apparently a lot of Broncos sold in my "vehicles affected" time frame developed an issue. I'll keep my camera. Just give me new rear shocks, Ford!

EGBronc

I had to fight to get mine approved for replacement. They were only going to do the fix.

Here’s what my drivers side looks like less than a year after install. Definitely leaking, dirt doesn’t stick to nothing…

Here’s my passenger side, definitely not as bad but headed in that direction!

extra toasty

I definitely don’t want to go to bat for Ford here, but all four of mine have that seepage look along with a bit of rust. Maybe it’s a residual assembly residue for rust protection? If so they have failed. My ride has never been driven in winter and only once in the rain.
Anyway you dice it these shocks aren’t worthy of my Bronco. Even if Ford replaces the back two, with what? Probably not much of an improvement and the front issues remain. That’s why I’m not wasting my time bleeding out to Ford. I’m taking control and replacing all four with a superior product that enhances the vehicle on and off road. I’m thinking there’s tons of room for improvement. The rear of my 2dr has always felt way too soft.

EGBronc

Got my new shocks installed today. It seems they do both the shocks and the sleeves. I went back in to make sure because there is definitely something wrapped around them this time. Hopefully they hold up and don’t leak…the service manager admitted that there was a lot of corrosion on the old ones. They also use the old springs. And they replaced the camera housing! I think I am good now. Ready to head to the mountains!!

TK1215

Congrats on your fixes! Now you can get a new suspension if and or when you want to

Jakob1972

OK set up a time to get the shocks evaluated and the two rear camera recalls done, while it is there going to have them do the oil change and tire rotation and an alignment. they already told me it was going to be there about a week so I'm assuming a Month we will see how this goes.😟 😟

EGBronc

Well when they update your camera you will lose your rolling rocks into a horse formation 😕 I lost mine….