Ford Pass Activation Errors

fergusonwoodcraft

Jul 21, 2021

I'm of the lucky few that have taken receipt of their bronco's this year. Ive clocked just under 100 miles on it so far, with only 9.6 on it when I picked it up on 7/20/21.

For those of you with broncos, did you have any issues connecting/activating your bronco with your mobile Ford Pass app? I keep getting errors.

Ive tried a bunch of various ways to connect; turn off Wifi, turn on wifi. Turn off Cell, turn on Cell.

Any help would be greatly appreciated!

Side note, these vehicles are amazing.

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Proud owner of a 2021 Cactus Gray Wildtrak, MIC w/Tow package...I know....a 2021 unicorn. 7/13/2020- 7/20/2021

TK1215

Last edited by a moderator: Jul 21, 2021

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Jul 21, 2021

Hey there,

Sweet Bronco! You might be able to start here with our guide but we don't really talk about trouble shooting. Have any screen shots of the errors?

Bronco Nation Member #144
David in the Bronco Nation Forums
BroncoTroubadour on Instagram

fergusonwoodcraft

Jul 21, 2021

David
Hey there,

Sweet Bronco! You might be able to start here with our guide but we don't really talk about trouble shooting. Have any screen shots of the errors?

Awesome I'll give that a look. Nothing really that you'll be able to get any insight from. See below:

Proud owner of a 2021 Cactus Gray Wildtrak, MIC w/Tow package...I know....a 2021 unicorn. 7/13/2020- 7/20/2021

Jul 21, 2021

Did you get to the in-vehicle authorization on the Sync-4 display?

Bronco Nation Member #144
David in the Bronco Nation Forums
BroncoTroubadour on Instagram

fergusonwoodcraft

Jul 21, 2021

David
Did you get to the in-vehicle authorization on the Sync-4 display?

Nope, nothing popped up on my Sync-4 display in the vehicle

Proud owner of a 2021 Cactus Gray Wildtrak, MIC w/Tow package...I know....a 2021 unicorn. 7/13/2020- 7/20/2021

Jul 21, 2021

fergusonwoodcraft
Nope, nothing popped up on my Sync-4 display in the vehicle

Odd.

There is a help number included with the app, (833) 385-0512. Maybe they can help?

Bronco Nation Member #144
David in the Bronco Nation Forums
BroncoTroubadour on Instagram

fergusonwoodcraft

Jul 21, 2021

David
Odd.

There is a help number included with the app, (833) 385-0512. Maybe they can help?

Thanks, I'll see if that works!

Proud owner of a 2021 Cactus Gray Wildtrak, MIC w/Tow package...I know....a 2021 unicorn. 7/13/2020- 7/20/2021

Jul 21, 2021

David
Odd.

There is a help number included with the app, (833) 385-0512. Maybe they can help?

After 45min of walking through some troubleshooting issues, the technician had to escalate it. They then called me back and approved me to go and get a TCU reprogram from my dealer. That SHOULD fix the issue. Im going friday to get that squared away.

Proud owner of a 2021 Cactus Gray Wildtrak, MIC w/Tow package...I know....a 2021 unicorn. 7/13/2020- 7/20/2021

Deano Bronc, DRWright

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