Can't even order from my local dealer

BroncoBetty21
Nov 09, 2023

Rank 0

Nov 09, 2023

Placed an order through Ford for a 2024 Heritage on Saturday (or was it Sunday?) and sent the build to my local dealer. They contacted me Monday requesting my license, proof of insurance, asking if I had a trade...the whole 9 yards as if I was financing and buying this bronco tomorrow. I told them I wasn't concerned with all of that, I just wanted to drop my deposit to get my build in the queue like I did with my Badlands. Basically, they will not accept my deposit or place my build without 3 pints of blood and my first born? Is this what everyone else out there is doing, like is this normal or are they over-reaching? Like I said, I didn't have to do any of this at the same dealership when I ordered my Badlands so I'm perplexed about the run around.
TimDD, cmiller81

Burrito Connoisseur

Nov 09, 2023

#1
They're likely just ensuring you are a serious buyer. For 2023MY, Ford had a requirement that a certain percentage of retail orders be sold to the original order holder, and if a dealership passes below that percentage they can lose allocations. This was done to lessen the amount of duplicate and fake orders Ford was getting. It became such a big issue that Ford had to create the COVP (Customer Order Verification Program) to try to battle it.

BUT, all they really need for COVP is your license, not sure why having a trade or insurance has anything to do with it. Maybe the dealer is close to their threshold and is going the extra mile to help ensure that their orders will actually get sold. (Or maybe they're just overreaching, who knows.)

Article on COVP that @Laura wrote awhile ago, if you want more info.
2022 4dr Badlands, 2.3L Manual, Mid pkg
YouTube: youtube.com/@ragnarkon
TimDD, Jakob1972

Rank IV

Nov 09, 2023

#2
Placed an order through Ford for a 2024 Heritage on Saturday (or was it Sunday?) and sent the build to my local dealer. They contacted me Monday requesting my license, proof of insurance, asking if I had a trade...the whole 9 yards as if I was financing and buying this bronco tomorrow. I told them I wasn't concerned with all of that, I just wanted to drop my deposit to get my build in the queue like I did with my Badlands. Basically, they will not accept my deposit or place my build without 3 pints of blood and my first born? Is this what everyone else out there is doing, like is this normal or are they over-reaching? Like I said, I didn't have to do any of this at the same dealership when I ordered my Badlands so I'm perplexed about the run around.

Sounds like you’re normal and they are over-reaching. This is an example of why folks cringe at many dealerships.
Jakob1972, BroncoBetty21

Formerly True

Nov 09, 2023

#3
when I traded in my Badlands for my everglades(which was someone no longer wanted it) I had to give them my drivers license and insurance information. even though this was my second bronco bought from them. They said it was a requirement from ford.
TimDD, BroncoBetty21

Rank II

Nov 13, 2023

#4
Just order through Ford directly and select your dealer. Should work? My dealer only asked for a picture of my DL. No deposit no nothing

Rank VI

Nov 28, 2023

#5
Just order through Ford directly and select your dealer. Should work? My dealer only asked for a picture of my DL. No deposit no nothing

Ford does not take orders, only dealers can.
Reserved 7/14/2020 - Ordered 1/20/2021- home on 9/18/21.
Outerbanks, A51, High package, Tow capability, (MIC top-REMOVED 8/12) , Aux

Rank II

Nov 28, 2023

#6
Ford does not take orders, only dealers can.

I built and ordered through the Ford Website and it sent the order to the dealer I selected who confirmed it. This might work for if you select another dealer. God luck!
the poacher

Rank I

Nov 29, 2023

#7
All 2024 Bronco orders require COVP. I ordered in August. My dealer didn't even require a deposit.

Rank 0

Nov 29, 2023

#8
Placed an order through Ford for a 2024 Heritage on Saturday (or was it Sunday?) and sent the build to my local dealer. They contacted me Monday requesting my license, proof of insurance, asking if I had a trade...the whole 9 yards as if I was financing and buying this bronco tomorrow. I told them I wasn't concerned with all of that, I just wanted to drop my deposit to get my build in the queue like I did with my Badlands. Basically, they will not accept my deposit or place my build without 3 pints of blood and my first born? Is this what everyone else out there is doing, like is this normal or are they over-reaching? Like I said, I didn't have to do any of this at the same dealership when I ordered my Badlands so I'm perplexed about the run around.

Ford requires a license copy, so they believe it is a real order. Why complain about it and do what they ask?
Last edited by a moderator: Nov 30, 2023

Rank V

Nov 29, 2023

#9
Ford requires a license copy, so they believe it is a real order. Why complain about it and do what they ask?

so you just do whatever anyone tells you to do without questioning it and asking others if they are having the same experience just to verify?
Last edited by a moderator: Nov 30, 2023

Rank 0

Nov 29, 2023

#10
so you just do whatever anyone tells you to do without questioning it and asking others if they are having the same experience just to verify?

Ford says you need a copy of your license. I did orders for 4 years for Ford Dealership. They will not build your order with out proof of license.
cmiller81
Last edited by a moderator: Nov 30, 2023

Will Flyfish for food.

Nov 29, 2023

#11
More proof of the arrogant and rude attitude you get from dealer personal, another argument for direct sales.
But none of that matters ,with all the problems they have with the Bronco , who wants to buy one?
cmiller81
Last edited by a moderator: Nov 30, 2023
Moderator Staff member

Administrator

Nov 30, 2023

#12
Stop with the personal attacks, please. Will be editing posts.
2021 Oxford White 2-door non-Sas Mid package 2.7L/10-speed Badlands with MIC top
2021 Carbonized Gray 2-door Sas High package 2.7L/10-speed Badlands with MIC top
Keeping the Jeeps: stock '89 XJ and 3.5" lifted '00 XJ on 31s
Dogula, PSUTE

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