Window issues ....should there be a recall? Does Ford even know? So bizarre.

Waiting on my Yeti
Jun 22, 2023

Rank V

Jun 22, 2023

Sooooo....I have over 25K on my 4 door hard top Yeti . Yep the front window did indeed get chipped and has been replaced, no issues and kinda expected. HOWEVER, the rear window recently exploded! Yep. Not cracked, not spiderwebbed, full on exploded. I had taken it in to Ford to re-attach the rear defrost cable that came off....not sure why or how but did notice the elements on the window that it connects too had turned dark brown like almost burnt looking. Mind you I have used the rear defrost maybe 3 times in those 25k miles. They didnt seem too concerned and attached the cable...not sure how but assuming glued it? Anyway...2 days later as it sat in my garage..we opened and went to close the back window..it hit my husbands hand gently while closing and exploded. It blew up so much that it cut his face between his eye and nose, and the shards cut his forearms as well as my son-in-law's forearms as he stood near the back of the vehicle. WTH? When I notified the Ford Dealership they passed it off to a glass company and didnt seem to care that it COULD be a recall issue??? Does Ford Motor Company even get this information ? Anyone else have this problem with the rear window??? Glass company is due to replace it Tuesday . Love Love Love my Bronco....regardless.
MWNew, Bluestreak57
Last edited by a moderator: Jun 22, 2023
Moderator

Life is a Highway

Dec 21, 2023

#20
Back rear hatch. Her mechanic said it is definitely not a "window breaking issue" as Ford has claimed.

Thanks for posting these pictures. Im guessing these were taken immediately after it happened, which gives the best representation of factors. In looking at it I immediately noticed how big the window struts looked. It’s hard to tell from the pictures but they almost look over sized. They look larger than the ones on the full sized Bronco. Looks like the struts just blasted right through the window. I wonder if a number of factors are at play here.
1) extreme cold weather
2) heat from rear defroster
3) too much pressure from window struts pushing on glass

Any way you slice it, there is an issue here that is outside of “normal”
Jewels70, Sven

Rank 0

Dec 22, 2023

#21
Thanks for posting these pictures. Im guessing these were taken immediately after it happened, which gives the best representation of factors. In looking at it I immediately noticed how big the window struts looked. It’s hard to tell from the pictures but they almost look over sized. They look larger than the ones on the full sized Bronco. Looks like the struts just blasted right through the window. I wonder if a number of factors are at play here.
1) extreme cold weather
2) heat from rear defroster
3) too much pressure from window struts pushing on glass

Any way you slice it, there is an issue here that is outside of “normal”

Thank you! I will share this with my daughter as well. You are the third person to bring up the window struts and heat defroster as well. She thought the struts looked really tight on the glass and said when it exploded it literally blew the wipers off the back of her car and they were dangling. The night in question, it wasn't extremely cold, but snowing. It was about 30 degrees when she got off of work and was driving home.

Rank 0

Jan 08, 2024

#22
Sooooo....I have over 25K on my 4 door hard top Yeti . Yep the front window did indeed get chipped and has been replaced, no issues and kinda expected. HOWEVER, the rear window recently exploded! Yep. Not cracked, not spiderwebbed, full on exploded. I had taken it in to Ford to re-attach the rear defrost cable that came off....not sure why or how but did notice the elements on the window that it connects too had turned dark brown like almost burnt looking. Mind you I have used the rear defrost maybe 3 times in those 25k miles. They didnt seem too concerned and attached the cable...not sure how but assuming glued it? Anyway...2 days later as it sat in my garage..we opened and went to close the back window..it hit my husbands hand gently while closing and exploded. It blew up so much that it cut his face between his eye and nose, and the shards cut his forearms as well as my son-in-law's forearms as he stood near the back of the vehicle. WTH? When I notified the Ford Dealership they passed it off to a glass company and didnt seem to care that it COULD be a recall issue??? Does Ford Motor Company even get this information ? Anyone else have this problem with the rear window??? Glass company is due to replace it Tuesday . Love Love Love my Bronco....regardless.

I was driving down the freeway last night and the backseat door on the driver side exploded out of the blue.. Called Ford and they said to call a glass company, it’s not a defect!! How is an exploding window not a defect??

Attachments

MWNew, Sven

Rank IV

Jan 08, 2024

#23
I can't believe this ... Like straight up can't. 😦
Hope this issue is resolved and timely ... Please keep us posted.

Rank V

Jan 09, 2024

#24
I was driving down the freeway last night and the backseat door on the driver side exploded out of the blue.. Called Ford and they said to call a glass company, it’s not a defect!! How is an exploding window not a defect??

Hi there! If you would like assistance with your concern, please send over a DM with your VIN and Ford dealer info.

Rank IV

Jan 09, 2024

#25
I can't believe this ... Like straight up can't. 😦
Hope this issue is resolved and timely ... Please keep us posted.

I just got my recall notices yesterday in the mail. One for my 2022 and one for my 2023.

SORRY to mislead anyone, I have to apologize, my recall notices were for the wiper Start / Stop issue.

Rank IV

Jan 10, 2024

#26
I just got my recall notices yesterday in the mail. One for my 2022 and one for my 2023. Anxious to see if it fixes the problem. Dealer already callef me, all I have to do is schedule an appointment and they will come to my home and take care of it.

I received one as well this week... Grand total so far -- two recalls.
When I called the dealership they were able to quickly advise it was taken care of in November when they fixed the horn issue. Some wiper blade issue..

Ford did come to our home for the seat belt recall fix...
When B was in for the horn thing in November -- they offered to pick my B up and bring her back -- I was shocked! Such a nice option to have..

Is there a Recall thread here??

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