FORD EMAIL

Mikes2021Bronco
Jun 17, 2023

This is me in my happy place...

Jun 17, 2023

After reordering in September of 2022 for a 2023 Raptor. I finally received my first email from FORD last night. Almost 9 months later, to tell me they'll keep me posted on the status of my build every 45 days.... meanwhile they have had 15K price increases, between then and now. And never once failed to let us know about those..... 🤣

I'm sure many others got the late Friday night email as well.
2023 Wildtrak, Iconic Silver, Hard top, ordered 10/5, built 12/13, delivered 1/18
Bschurr, marchergirl
Last edited by a moderator: Jun 17, 2023

Friendly Neighborhood Sasquatch

Jun 17, 2023

#1
I’d like to know where these supply chain issues supposedly exist. Jeep has already started cranking out 2024 392s and several customers have had their orders go into production after 1-2 months. Either Ford management is really poorly managing their supply chain, or they’re outright lying about it. Very few businesses I know are still using this excuse.

Is Ford also going to blame the supply chain for the lack of software updates and bug fixes in my Bronco for months? I still can’t change the radio station half the time from the steering wheel.
Mikes2021Bronco

This is me in my happy place...

Jun 17, 2023

#2
I’d like to know where these supply chain issues supposedly exist. Jeep has already started cranking out 2024 392s and several customers have had their orders go into production after 1-2 months. Either Ford management is really poorly managing their supply chain, or they’re outright lying about it. Very few businesses I know are still using this excuse.
Can you imagine running out of cloth, but having overstock of MGV and Leather?
2023 Wildtrak, Iconic Silver, Hard top, ordered 10/5, built 12/13, delivered 1/18
Rydfree

Bill - Enjoy The Journey

Jun 17, 2023

#3
Hah - I had to laugh when I read my email last night. My Badlands SAS order (suffering from SUPER DUPER supply chain issues) is obviously VERY special indeed. It must be even more special than the dozen or so identical Badlands I’ve seen sitting on local dealer lots at $15k more in “Market Adjusted Pricing.”

Approaching two years for my build (others waited longer I know) but it’s frustrating that the best Ford can do is send me a generic email after months of silence and commit to sending me another email every 45 days. 😡

The wait continues…
21/22/23/24 Cactus Gray / Badlands / Sasquatch / LUX / Leather / MIC / Mod B. Still patiently waiting…while driving my ‘22 BadSquatch Cactus Gray (not so interim Bronco)!
Bronco 202?, Roughstock11

This is me in my happy place...

Jun 17, 2023

#4
Hah - I had to laugh when I read my email last night. My Badlands SAS order (suffering from SUPER DUPER supply chain issues) is obviously VERY special indeed. It must be even more special than the dozen or so identical Badlands I’ve seen sitting on local dealer lots at $15k more in “Market Adjusted Pricing.”

Approaching two years for my build (others waited longer I know) but it’s frustrating that the best Ford can do is send me a generic email after months of silence and commit to sending me another email every 45 days. 😡

The wait continues…
Exactly!! I've always heard no news is good news... then FORD sends news... 🤣😂...


Sorry for the delay. But I hope yours gets built soon!!
2023 Wildtrak, Iconic Silver, Hard top, ordered 10/5, built 12/13, delivered 1/18
marchergirl, Roughstock11

Friendly Neighborhood Sasquatch

Jun 17, 2023

#5
Hah - I had to laugh when I read my email last night. My Badlands SAS order (suffering from SUPER DUPER supply chain issues) is obviously VERY special indeed. It must be even more special than the dozen or so identical Badlands I’ve seen sitting on local dealer lots at $15k more in “Market Adjusted Pricing.”

Approaching two years for my build (others waited longer I know) but it’s frustrating that the best Ford can do is send me a generic email after months of silence and commit to sending me another email every 45 days. 😡

The wait continues…
I have a very well equipped Badlands / Fox / Camburg with dual OE tops that I’ll be listing soon.
marchergirl

This is me in my happy place...

Jun 17, 2023

#6
I have a very well equipped Badlands / Fox / Camburg with dual OE tops that I’ll be listing soon.
Will you please keep us updated every 45 days on this matter??
2023 Wildtrak, Iconic Silver, Hard top, ordered 10/5, built 12/13, delivered 1/18
Bronco 202?, Roughstock11

Gladesmen

Jun 17, 2023

#7
This is very interesting we are almost 4 years into this whole thing and this is the first time I have heard Ford giving an update schedule seems weird 45 days why not monthly. So thankful the wait is over for me. Good luck to all still waiting.
Bronco Nation 1100. Everglades, Desert Sand
Res: 7/30/20 ordered 1/22/21 reorder 10/15/21 changed to Everglades 3/9/22 schedule 8/29/22 bumped to 9/5; 9/7/22 blend, 9/9 Mods, 9/26/22 completed, 10/7 shipped, 11/3/22 delivery

Friendly Neighborhood Sasquatch

Jun 17, 2023

#8
This is very interesting we are almost 4 years into this whole thing and this is the first time I have heard Ford giving an update schedule seems weird 45 days why not monthly. So thankful the wait is over for me. Good luck to all still waiting.
45 days is perfectly inline with how their user interfaces work.
Jakob1972, Roughstock11

True(ly) a kid at heart! 🤡

Jun 17, 2023

#9
I don’t understand how some people end up waiting for so long and some people wait a relatively short period of time…. I ordered a OB Sas MIC MOD Lux in Oct 22 and had it by mid January 23 (I did have an unused reservation from 7/20). Something is screwy with Ford or dealers when there is such a discrepancy between experiences. On one hand Ford seems to want to move toward a Tesla sales model, but then they seem to hold back those who order and wait, and wait, and wait…
Riding OB1, 23 4- door Outer Banks, SAS, MOD, MIC, Lux, Ordered 10/20/22, delivered 1/13/23
Sven, Bronco 202?

Rank VI

Jun 17, 2023

#10
I’d like to know where these supply chain issues supposedly exist. Jeep has already started cranking out 2024 392s and several customers have had their orders go into production after 1-2 months. Either Ford management is really poorly managing their supply chain, or they’re outright lying about it. Very few businesses I know are still using this excuse.

Is Ford also going to blame the supply chain for the lack of software updates and bug fixes in my Bronco for months? I still can’t change the radio station half the time from the steering wheel.
My number one vote is there a big fat liars🙈🤬
WildsheepGS4

True(ly) a kid at heart! 🤡

Jun 17, 2023

#11
My number one vote is there a big fat liars🙈🤬
My guess is its a little more complex than that, though it sure feels poorly.
Riding OB1, 23 4- door Outer Banks, SAS, MOD, MIC, Lux, Ordered 10/20/22, delivered 1/13/23

Rank V

Jun 17, 2023

#12
Certainly not a problem that more money couldn’t solve. 4 years into this and it’s evident they are piss poor planners and just didn’t want to spend the money.
“BCH BRNC“ BlkDia 2Dr/MIC/2.7/AT/Carbon Gray/Mid Pkg
Res:10/20, Orders: MY ‘21 04/21, MY ‘22 10/21, Prod 8/8, Del 8/29
WildsheepGS4

Rank V

Jun 18, 2023

#13
Got the same email last night as well.

My favorite part was at the end of the email and I quote, " So, we commit to updating you as soon as we can, at least once every 45 days regarding your vehicle’s production schedule status. No matter what."

That means, 'We aint' building yours".

Oh well, guess I'm stuck with my 22 Wildtrak a bit longer.
Superstition AZ

Rank V

Jun 18, 2023

#14
Certainly not a problem that more money couldn’t solve. 4 years into this and it’s evident they are piss poor planners and just didn’t want to spend the money.
Kinda hard to come up with more money when Ford has sunk 4 billion into EVs.

One wonders if Ford had spent a little less on Ems and more on Broncos and Rangers if the stock price would have gone up over the last year. Stockholders would sure like to know.
WildsheepGS4

Rank V

Jun 18, 2023

#15
so other car companies are not complaining as much as ford is so I am guessing ford is still using supply constraints as an excuse to increase prices

Rank III

Jun 18, 2023

#16
This is not getting any better anytime soon. If you are just sitting, waiting for you order, I'd suggest looking into other similar vehicles. I'll bet most of these orders won't be produced until 24/25.
2022 2023 Badlands 4D | Shadow Black | MIC | 2.7L | Sasquatch | Lux Package | MOD Bumpers | Order Date: 10/19/21
WildsheepGS4

No Ragerts

Jun 18, 2023

#17
Yeah - I got that email too. I am glad Ford has committed to consistent communication.

I have a couple of other vehicles on order too (Hummer & Rivian) and haven’t heard squat from either manufacturer. While I agree Ford could have done a better job communicating at least they acknowledged their shortcomings and are striving for improvement…
- 2023 Raptor / Shadow Black / MGV (DOB 8/30/23)
- 2023 Heritage Limited Edition / Robin’s Egg Blue / 4dr / (stolen from my dealer 11/15/23)

John

Jun 19, 2023

#18
I used to get Ford email updates, then they stopped. No idea why.

Rank V

Jun 19, 2023

#19
ford did this email crap to appease the masses when they first released the bronco and were screwing things up

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