There are several reasons the auto stop/start doesn’t activate at a stoplight. I feel there are far too few people who realize this.
From the manual:
AUTO-START-STOP
The system helps reduce fuel consumption by automatically shutting off and restarting the engine while your vehicle is stopped. The engine restarts when you release the brake pedal. Your vehicle may restart in some situations, for example:
To maintain interior comfort.To recharge the battery.
Note: Power assist steering is turned off when the engine is off.
WARNING: Apply the parking brake, shift into park (P), switch the ignition off and remove the key before you open the hood or have any service or repair work completed. If you do not switch the ignition off, the engine could restart at any time. Failure to follow this instruction could result in personal injury or death.
WARNING: The system may require the engine to automatically restart when the auto-start-stop indicator illuminates green or flashes amber. Failure to follow this instruction could result in personal injury. The Auto-Start-Stop system status is available at a glance within the information display. See Information Displays.
Enabling Auto-Start-Stop
The system is enabled every time you start your vehicle if the following conditions are met:
- You do not press the Auto-Start-Stop button.
- Your vehicle exceeds an initial speed of 3 mph (5 km/h) after the vehicle initially starts.
- Your vehicle is stopped.
- Your foot is on the brake pedal.
- The transmission is in drive (D).
- The driver door is closed.
- There is adequate brake vacuum.
- The interior compartment has cooled or warmed to an acceptable level.
- The front windshield defroster is off.
- The steering wheel is not being turned.
- The vehicle is not on a steep road slope.
- The battery is within optimal operating conditions, such as battery state of charge and temperature in range.
- The engine coolant is at operating temperature.
- Your vehicle is not being driven at a high altitude.
- The ambient temperature is moderate.
The
green Auto-Start-Stop indicator light on the instrument cluster illuminates to indicate when the automatic engine stop occurs.
If the instrument cluster has a
grey Auto-Start-Stop indicator light, it illuminates when automatic engine stop is not available due to one of the above noted conditions not being met.
Note: You can display the reason why the system is not available in the information display.
Automatic Engine Restart
Any of the following conditions results in an automatic restart of the engine if:
- You remove your foot from the brake pedal.
- You press the accelerator pedal.
- You press the accelerator and the brake pedal at the same time.
- The driver seatbelt becomes unfastened or the driver door is ajar.
- Your vehicle is moving.
- The interior compartment does not meet customer comfort when air conditioning or heat is on.
- Fogging of the windows could occur and the air conditioning is on.
- The battery is not within optimal operating conditions.
- You exceed the maximum engine off time.
- You press the Auto-Start-Stop button while the engine is stopped.
- The heated windshield is turned on.
Any of the following conditions could result in an automatic restart of the engine if:
- The blower fan speed increases or the climate control temperature changes.
- You plug in or switch on an electrical accessory.
Disabling Auto-Start-Stop
Press the Auto-Start-Stop button on the instrument panel to switch the system off.
The button illuminates. The system deactivates for the current ignition cycle only. Press the button again to restore the Auto-Start-Stop function.
If your vehicle is in an Auto-Start-Stop state and you shift the transmission to reverse without pressing the brake, a message appears telling you to press the brake. Press the brake pedal within 60 seconds, or shift into park (P) and manually restart your vehicle.
Note: If the Shift to P, Restart Engine message appears and the amber Auto-Start-Stop indicator light is flashing, automatic restart is not available. Manually restart your vehicle.
AUTO-START-STOP – FREQUENTLY ASKED QUESTIONS
Why does the engine not always stop when I expect it to?
The system is designed to work in a way that complements other vehicle systems,
allowing them to operate at optimum performance.
The system does not stop the engine if:
• The driver door is open.
• Your vehicle is at high altitude.
• The heated windshield is on.
• The engine is warming up.
• The outside temperature is too low or too high.
• The battery charge is low.
• The battery temperature is outside the optimal operating range.
• The engine is required to run to maintain interior climate and reduce fogging.
Why does the engine sometimes restart when I do not expect it to?
The system is designed to work in a way that complements other vehicle systems,
allowing them to operate at optimum performance.
The system restarts the engine if:
• You switch the heated windshield on.
• You switch maximum defrost on.
• Your vehicle starts to roll downhill in neutral.
• The engine is required to run to maintain adequate brake system assistance.
• The engine is required to run to maintain interior climate and reduce fogging.
All that being said I would ask why she was switching it off at that light in the first place.
I was skeptical of it at first But have left it on and it starts the second you start lifting your foot off the brake to go. I have experienced allot of the indications above as to it not auto stopping or starting before I take foot off of the brake to go. All are explained above. Haven’t had any issue with it. I think more peoples misunderstandings of its operation cause more “problems” than the actual system does.
Just my two cents.