Timestamp

Interesting - I can't find a time on the Ford website when I log on and view my res. All I have is an early morning verification e-mail from the Dealer.

I got my "Congratulations" email at 3:47AM on the morning of the 14th. I would hope that the timestamp is built into the Reservation ID number. I can tell you this - all the FE's were already gone when I finally got in. Internet was broken for ford.com in my neck of the woods until that time. Guess not so in other areas :rolleyes:

All I have is the “congratulations “ email from Ford. It shows 4:30 A.M., although I actually reserved somewhat earlier. I am hearing that dealerships will be allocated 30% of actual placed orders. So, if 30% or more are day 1, and you are day 2, you are out of luck for a 2021. If there is room for a few day 2 people, there has to be a way to prioritize the day 2 people. That is why I asked the original question. Irony is that someone with a day 5, 6, or 7 reservation could get a 2021 at an out of the way dealership by luck of the draw, while a day 2 person gets shut out.

I got a call from my dealer this morning about setting up an appointment to order as early as this coming Wednesday. It’s getting real! He said their allocation for MY2021 is 9 units at the moment but said that could change based on total order conversions.

7/14 reservation date with FORD as well but have email confirmation from my dealer that sent me verification on 7/13 at 21:00 so who knows where I really am in line.

I would assume this is built into the "timestamp" for your res but hard to say for sure as the details have been limited. It definitely will impact your "place in line" but with so many other variables I think it is just a guess now for most. I believe the best way to know is get with your dealer to confirm how many allocations they have for 21 and where you rank in that list.

After 2.5 hours of trying, I finally got my reservation in at 10:30PM EST on 7/13. I got my confirmation email from Ford on 7/15. On the Ford site my reservation is dated 7/14. Spoke with my dealership yesterday. I'm number 14 of their 18 allocation.

Sven

7/14 reservation date with FORD as well but have email confirmation from my dealer that sent me verification on 7/13 at 21:00 so who knows where I really am in line.

I don't understand how anyone could have a July 13, 2020 reservation date. Even as others have suggested the Ford systems are using GMT time - Below is a record of my confirmation dated on July 13 showing a reservation date of July 14. My bank account was also hit for the $100 on July 13. Since the reservations were scheduled to open at 8pm EDT that would be 12:00am on July 14. (I've yet to see someone post a reservation date of July 13)

Notice the receive date, on the right, showing July 13 with the reservation date, at the bottom, showing July 14?






This is from an email showing the time the reservations start


Edit: I had emailed Ford customer service to help explain this to me and they never responded.

EDIT #2: To further confuse things, the email source data for my confirmations indicates they are using PDT:

Delivered-To: xxxxx
Received: by 2002:a05:6a10:f487:0:0:0:0 with SMTP id p7csp1999782pxx;
Mon, 13 Jul 2020 19:37:27 -0700 (PDT)

Level3Looper

I don't understand how anyone could have a July 13, 2020 reservation date. Even as others have suggested the Ford systems are using GMT time - Below is a record of my confirmation dated on July 13 showing a reservation date of July 14. My bank account was also hit for the $100 on July 13. Since the reservations were scheduled to open at 8pm EDT that would be 12:00am on July 14. (I've yet to see someone post a reservation date of July 13)

Notice the receive date, on the right, showing July 13 with the reservation date, at the bottom, showing July 14?

View attachment 7706


View attachment 7707

This is from an email showing the time the reservations start
View attachment 7708

Never thought about GMT makes sense to me now. Thanks

I’ll put the debate to bed, there is a time stamp. See below for the first 10 of 500 reservations my dealer sent this AM. These are the reservations they hold and I’m about number 400 with a 8/4 reservation. My dealer is on the west coast and I don’t know which time zone is used for the list.

Tilzbow

I’ll put the debate to bed, there is a time stamp. See below for the first 10 of 500 reservations my dealer sent this AM. These are the reservations they hold and I’m about number 400 with a 8/4 reservation. My dealer is on the west coast and I don’t know which time zone is used for the list.

RESERVATION #	PLACE IN LINE	Reservation Date	Vehicle Series	Door Type
10117696	1	7/13/2020 9:43:48 PM	FIRST EDITION	4 Door
10115928	2	7/13/2020 9:44:34 PM	BIG BEND	4 Door
10122037	3	7/13/2020 9:53:45 PM	FIRST EDITION	4 Door
10122130	4	7/13/2020 10:10:10 PM	FIRST EDITION	4 Door
10127086	5	7/13/2020 10:13:02 PM	BADLANDS	2 Door
10125258	6	7/13/2020 10:25:59 PM	WILDTRAK	4 Door
10117719	7	7/13/2020 10:33:24 PM	FIRST EDITION	4 Door
10128316	8	7/13/2020 10:35:24 PM	BIG BEND	2 Door
10127400	9	7/13/2020 10:39:12 PM	BASE	2 Door
10125422	10	7/13/2020 10:39:33 PM	BADLANDS	4 Door

Insomnia persists :)

I would want to see 'apples to apples' comparison. If, for example, reservation (10) - #10125422 could share the same information I shared? Otherwise, I can't see how I would not also be July 13 on your list.

Working with software that uses date/time functionality it could just be a difference between what the system was using for the content of the email vs when the email was sent. In short, many times a system uses a script or stored value to set the date in the content of an email. Depending how that value was set, many systems use GMT to store the date/time and scripts will display the appropriate date/time format based on time zone of the system or user. In this scenario, the confirmation email may just display the stored value without correcting for time zone. Hence the day later than the actual reservation. As others have pointed out, and based on this thread, it doesn't appear to show a correlation between Reservation Number and Timestamp. You would expect the numbers to be sequential and you wouldn't have a lower res number with a later timestamp, but the example from this post show there can be.

I live in Washington so we're in Pacific Time. After the reveal and when the orders opened up I know the system was having all sorts of issues. Eventually I did get my reservation in the first night. So if the reservation system was using EDT it would have been a July 13th reservation date (since I was in before 12am EDT), but since it's highly likely the automated date value from the email is GMT, you get the 14th. So I agree that from an email perspective it's highly unlikely that anyone has an email with the date of the 13th. It's most likely the system that stores the data with the timestamps has the accurate information, just we can't see it. Personally I'd go by the email timestamp (accounting for time zones and just basing off of EDT) and ignoring the date in the actual email.

gvanroy

Working with software that uses date/time functionality it could just be a difference between what the system was using for the content of the email vs when the email was sent. In short, many times a system uses a script or stored value to set the date in the content of an email. Depending how that value was set, many systems use GMT to store the date/time and scripts will display the appropriate date/time format based on time zone of the system or user. In this scenario, the confirmation email may just display the stored value without correcting for time zone. Hence the day later than the actual reservation. As others have pointed out, and based on this thread, it doesn't appear to show a correlation between Reservation Number and Timestamp. You would expect the numbers to be sequential and you wouldn't have a lower res number with a later timestamp, but the example from this post show there can be.

I live in Washington so we're in Pacific Time. After the reveal and when the orders opened up I know the system was having all sorts of issues. Eventually I did get my reservation in the first night. So if the reservation system was using EDT it would have been a July 13th reservation date (since I was in before 12am EDT), but since it's highly likely the automated date value from the email is GMT, you get the 14th. So I agree that from an email perspective it's highly unlikely that anyone has an email with the date of the 13th. It's most likely the system that stores the data with the timestamps has the accurate information, just we can't see it. Personally I'd go by the email timestamp (accounting for time zones and just basing off of EDT) and ignoring the date in the actual email.

View attachment 7712

I'm a SQL data guy. I'm with you on this description. I think there would be more of a correlation with date_time and reservation numbers if not for the system crashes on the first night. It would be good to see the full list of 500 reservations from Tilzbow to see if a correlation could be discerned.

This is a basic cluster. If you were on "Data Source A" when it crashed, you may not get a timestamp until it comes back online (10-15 minutes maybe) while "Source B" and "Source C" are still chugging away. Crashing, of course, is not supposed to happen. It can result in lost, corrupt, or delayed data. Depends on the programmers skillset.

Want to know your exact timestamp with Ford? Call 800-334-4375. Ask to speak with a Bronco specialist. Ask them what the exact time is on your timestamp, not just the date.

Orf

Want to know your exact timestamp with Ford? Call 800-334-4375. Ask to speak with a Bronco specialist. Ask them what the exact time is on your timestamp, not just the date.

Thanks. Just called. The woman I spoke with was very nice and in no rush to get off the phone. She confirmed that my reservation 'Timestamp' is consistent with the time I received the email from them as July 13. She was unaware that the email I and others received and the reservation page in my Ford account both say July 14th as a reservation date and does not know why it says July 14. She also said she is getting lots of calls about this :)

Last Ride Bronco

As many of us are finding out, allocation may push all but day one people out for 2021 Broncos ( depending on which dealership, etc...). Therefore, some , but not all, day 2 or 3 people may have a shot at a 2021. Question is this, “Will day 2 people be differentiated from other day 2 people by the time of day the reservation was made?” If so, is it recorded somewhere that we can see the official time? I am hoping this will be the case and that dealers will use this criteria since I have a very early day 2 reservation. Thanks for response!

Ford cannot get their systems to work correctly. I printed. My reservations when I made them one on 7/13 and one on 7/14. Neither one shows a time stamp. When I log on to Ford.com it shows the wrong date for my reservations it shows the 7/13 one as 7/14. The last two emails I got showed the 7/13 one as 7/14 and the 7/14 one as 7/15? When I call Ford they tell me in the system my first reservation shows as 7/13 at 22:24. I asked them to confirm that via email or a screen shot and they told me they could not it’s proprietary. Really you think Ford could get something like this correct, have no faith my reservations will be processed in the correct order. Very Frustrating

Level3Looper

Thanks. Just called. The woman I spoke with was very nice and in no rush to get off the phone. She confirmed that my reservation 'Timestamp' is consistent with the time I received the email from them as July 13. She was unaware that the email I and others received and the reservation page in my Ford account both say July 14th as a reservation date and does not know why it says July 14. She also said she is getting lots of calls about this :)

The lady told me she didn't know why it showed the 14th on the email

Weiserudx

Ford cannot get their systems to work correctly. I printed. My reservations when I made them one on 7/13 and one on 7/14. Neither one shows a time stamp. When I log on to Ford.com it shows the wrong date for my reservations it shows the 7/13 one as 7/14. The last two emails I got showed the 7/13 one as 7/14 and the 7/14 one as 7/15? When I call Ford they tell me in the system my first reservation shows as 7/13 at 22:24. I asked them to confirm that via email or a screen shot and they told me they could not it’s proprietary. Really you think Ford could get something like this correct, have no faith my reservations will be processed in the correct order. Very Frustrating

Try calling 800-334-4375. The time seems to be pretty consistent with the "congrats" email

Fstfrd00

The lady told me she didn't know why it showed the 14th on the email

Try calling 800-334-4375. The time seems to be pretty consistent with the "congrats" email

That is the number I called. The system has not worked from day 1. Even the congrats email sent on 7/13 at 10:26 pm EST show ms the reservation date as 7/14 with no time stamp. Maybe they send email from China !!!

Weiserudx

That is the number I called. The system has not worked from day 1. Even the congrats email sent on 7/13 at 10:26 pm EST show ms the reservation date as 7/14 with no time stamp. Maybe they send email from China !!!

Thanks for the info! I just called and have a 7/13 10:49 pm ET. The person did claim the order banks do not open until 1/31???