Built and Awaiting Shipment

texasrich

I know there are literally dozens of simliar request for help here already on the Forum, but I'm just reaching out to the group out of frustration hoping that someone may be able to offer me some insight. I'm a day one reservation holder with a loaded Badlands 4DR hardtop. Experienced all of same delays as most of you, but did finally get a VIN abnd message that mine went into production on Jan 14. It was only supposed to take a few days according to the email from FORD, however it stayed "in production " for over 2 months until I finally got another email that it was "built" on March 24. That email said it was all done and just awaiting shipment, which should take "a few days to a week". Well, that was now two weeks ago, and nothing has changed. I've reached out to my dealer, and all he could confirm is that its official status is "RELEASED" and that really means it's complete and just waiting to get shipped, and he says there is no more informaiton that they can get. I've even asked if I can just go up and pick it up direct from the factory, but that's not an option.

I can't help but think something must be wrong and there is some other issue holding things up. With all the pressure FORD must be under from shareholders for falling delivery numbers and profit, I can't fathom why its would still be sitting around a parking lot in Detriot watiing to get loaded on a truck or train unless there is some other problem. Does anyone know how I can get more information or what might be the problem now? It is just mind blowing to me how bad of a job FORD has done with just basic communication to customers throughout this entire process.

KsKev

DITTO.......
Mine was built on 3/25 and is waiting too for shipment!
The letter from Ford said estimate delivery is between 4/2 -4/8!
Guess that's not happening!!!!! The wait goes on.........

texasrich

I know there are literally dozens of simliar request for help here already on the Forum, but I'm just reaching out to the group out of frustration hoping that someone may be able to offer me some insight. I'm a day one reservation holder with a loaded Badlands 4DR hardtop. Experienced all of same delays as most of you, but did finally get a VIN abnd message that mine went into production on Jan 14. It was only supposed to take a few days according to the email from FORD, however it stayed "in production " for over 2 months until I finally got another email that it was "built" on March 24. That email said it was all done and just awaiting shipment, which should take "a few days to a week". Well, that was now two weeks ago, and nothing has changed. I've reached out to my dealer, and all he could confirm is that its official status is "RELEASED" and that really means it's complete and just waiting to get shipped, and he says there is no more informaiton that they can get. I've even asked if I can just go up and pick it up direct from the factory, but that's not an option.

I can't help but think something must be wrong and there is some other issue holding things up. With all the pressure FORD must be under from shareholders for falling delivery numbers and profit, I can't fathom why its would still be sitting around a parking lot in Detriot watiing to get loaded on a truck or train unless there is some other problem. Does anyone know how I can get more information or what might be the problem now? It is just mind blowing to me how bad of a job FORD has done with just basic communication to customers throughout this entire process.

chefwill

texasrich

I know there are literally dozens of simliar request for help here already on the Forum, but I'm just reaching out to the group out of frustration hoping that someone may be able to offer me some insight. I'm a day one reservation holder with a loaded Badlands 4DR hardtop. Experienced all of same delays as most of you, but did finally get a VIN abnd message that mine went into production on Jan 14. It was only supposed to take a few days according to the email from FORD, however it stayed "in production " for over 2 months until I finally got another email that it was "built" on March 24. That email said it was all done and just awaiting shipment, which should take "a few days to a week". Well, that was now two weeks ago, and nothing has changed. I've reached out to my dealer, and all he could confirm is that its official status is "RELEASED" and that really means it's complete and just waiting to get shipped, and he says there is no more informaiton that they can get. I've even asked if I can just go up and pick it up direct from the factory, but that's not an option.

I can't help but think something must be wrong and there is some other issue holding things up. With all the pressure FORD must be under from shareholders for falling delivery numbers and profit, I can't fathom why its would still be sitting around a parking lot in Detriot watiing to get loaded on a truck or train unless there is some other problem. Does anyone know how I can get more information or what might be the problem now? It is just mind blowing to me how bad of a job FORD has done with just basic communication to customers throughout this entire process.

my dad is an exec at Ford (I have a 2 door wildtrak on order currently) and because of that, I’ve been driving company cars my whole life basically. From experience I would say you will get your vehicle 6-8 weeks after you get a build confirmation.

Jefe Dusty

texasrich

I know there are literally dozens of simliar request for help here already on the Forum, but I'm just reaching out to the group out of frustration hoping that someone may be able to offer me some insight. I'm a day one reservation holder with a loaded Badlands 4DR hardtop. Experienced all of same delays as most of you, but did finally get a VIN abnd message that mine went into production on Jan 14. It was only supposed to take a few days according to the email from FORD, however it stayed "in production " for over 2 months until I finally got another email that it was "built" on March 24. That email said it was all done and just awaiting shipment, which should take "a few days to a week". Well, that was now two weeks ago, and nothing has changed. I've reached out to my dealer, and all he could confirm is that its official status is "RELEASED" and that really means it's complete and just waiting to get shipped, and he says there is no more informaiton that they can get. I've even asked if I can just go up and pick it up direct from the factory, but that's not an option.

I can't help but think something must be wrong and there is some other issue holding things up. With all the pressure FORD must be under from shareholders for falling delivery numbers and profit, I can't fathom why its would still be sitting around a parking lot in Detriot watiing to get loaded on a truck or train unless there is some other problem. Does anyone know how I can get more information or what might be the problem now? It is just mind blowing to me how bad of a job FORD has done with just basic communication to customers throughout this entire process.

I’m in the same predicament! Built 3/15 and waiting on shipment. I was told by my dealer shipment is via train and no trains available. Who knows how long we’ll have to wait. It’s a new world we live in and I’m still adjusting. Oh well, they have the units built but we still have our money! Ford can’t be happy either.

Jefe Dusty

chefwill

texasrich

I know there are literally dozens of simliar request for help here already on the Forum, but I'm just reaching out to the group out of frustration hoping that someone may be able to offer me some insight. I'm a day one reservation holder with a loaded Badlands 4DR hardtop. Experienced all of same delays as most of you, but did finally get a VIN abnd message that mine went into production on Jan 14. It was only supposed to take a few days according to the email from FORD, however it stayed "in production " for over 2 months until I finally got another email that it was "built" on March 24. That email said it was all done and just awaiting shipment, which should take "a few days to a week". Well, that was now two weeks ago, and nothing has changed. I've reached out to my dealer, and all he could confirm is that its official status is "RELEASED" and that really means it's complete and just waiting to get shipped, and he says there is no more informaiton that they can get. I've even asked if I can just go up and pick it up direct from the factory, but that's not an option.

I can't help but think something must be wrong and there is some other issue holding things up. With all the pressure FORD must be under from shareholders for falling delivery numbers and profit, I can't fathom why its would still be sitting around a parking lot in Detriot watiing to get loaded on a truck or train unless there is some other problem. Does anyone know how I can get more information or what might be the problem now? It is just mind blowing to me how bad of a job FORD has done with just basic communication to customers throughout this entire process.

my dad is an exec at Ford (I have a 2 door wildtrak on order currently) and because of that, I’ve been driving company cars my whole life basically. From experience I would say you will get your vehicle 6-8 weeks after you get a build confirmation.

Thanks for the inside Executive insight on shipping time post build date. This helps me manage expectations rather than get emotional over being in the dark. All good as long as it shows up complete, no issues and no damage. It’s been a process for all of us. Let’s all hope all issues stop upon delivery of our personal unit!! Hang in there, all is good!!!

texasrich

I know there are literally dozens of simliar request for help here already on the Forum, but I'm just reaching out to the group out of frustration hoping that someone may be able to offer me some insight. I'm a day one reservation holder with a loaded Badlands 4DR hardtop. Experienced all of same delays as most of you, but did finally get a VIN abnd message that mine went into production on Jan 14. It was only supposed to take a few days according to the email from FORD, however it stayed "in production " for over 2 months until I finally got another email that it was "built" on March 24. That email said it was all done and just awaiting shipment, which should take "a few days to a week". Well, that was now two weeks ago, and nothing has changed. I've reached out to my dealer, and all he could confirm is that its official status is "RELEASED" and that really means it's complete and just waiting to get shipped, and he says there is no more informaiton that they can get. I've even asked if I can just go up and pick it up direct from the factory, but that's not an option.

I can't help but think something must be wrong and there is some other issue holding things up. With all the pressure FORD must be under from shareholders for falling delivery numbers and profit, I can't fathom why its would still be sitting around a parking lot in Detriot watiing to get loaded on a truck or train unless there is some other problem. Does anyone know how I can get more information or what might be the problem now? It is just mind blowing to me how bad of a job FORD has done with just basic communication to customers throughout this entire process.