Bronco Nation

Over a year and still no rear locker

Bird Dog Off Road
Jan 26, 2023

Rank V

Jan 26, 2023

Picked up my Badlands with Sasquatch on 1/4/21. On 1/20/21, we discovered the rear locker was not working. Dealership says it's a bad solenoid. They created an emergency order. 1st, 2nd, 3rd pieces arrived damaged from Ford. around 6 months later, they found one from another dealer and installed it, but it still doesn't work. 5th piece arrived about 2 weeks ago from @Ford Motor Company, you guessed it, it arrived to the dealership damaged. So I've been paying for a Bronco with less ability and feature that I bought. When will it ever end!!!!!!
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2021 Cactus Gray Ford Bronco Badlands w/sasquatch, Lux, and tow packages
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ne2000, Sven
Last edited by a moderator: Jan 26, 2023

Gladesmen

Jan 26, 2023

#1
Ugh the rear locker is the more important one too. I guess you have a case to file for the Lemon law but you would have to sell the Bronco back and getting another one might be next to impossible.
I hope they get this figured out soon for you and you get to keep the Bronco.
Bronco Nation 1100. Everglades, Desert Sand
Res: 7/30/20 ordered 1/22/21 reorder 10/15/21 changed to Everglades 3/9/22 schedule 8/29/22 bumped to 9/5; 9/7/22 blend, 9/9 Mods, 9/26/22 completed, 10/7 shipped, 11/3/22 delivery
Moderator

Having slickrock withdraw!

Jan 26, 2023

#2
Bird Dog Overland
Picked up my Badlands with Sasquatch on 1/4/21. On 1/20/21, we discovered the rear locker was not working. Dealership says it's a bad solenoid. They created an emergency order. 1st, 2nd, 3rd pieces arrived damaged from Ford. around 6 months later, they found one from another dealer and installed it, but it still doesn't work. 5th piece arrived about 2 weeks ago from @Ford Motor Company, you guessed it, it arrived to the dealership damaged. So I've been paying for a Bronco with less ability and feature that I bought. When will it ever end!!!!!!
I remember you saying that you didn't have a rear locker when we were at the Badlands. I figured you would have had it fixed by now. 😕
How in the world can they damage a new solenoid?
2022 Bronco Badlands, 4D, Hot Pepper Red, 2.7, Squatch, Lux, and MIC.
7/13/2020 10:04pm reservation. Blend 6/16/2022 Delivered 6/26/2022.
Dealership - Stephen's Auto Center.

Rank V

Jan 26, 2023

#3
Deano Bronc
I remember you saying that you didn't have a rear locker when we were at the Badlands. I figured you would have had it fixed by now. 😕
How in the world can they damage a new solenoid?

Don't know, but I'd be willing to drive to Detroit to pick it up if that's what it takes to get one.
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2021 Cactus Gray Ford Bronco Badlands w/sasquatch, Lux, and tow packages
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Deano Bronc

Rank V

Jan 26, 2023

#4
Jakob1972
Ugh the rear locker is the more important one too. I guess you have a case to file for the Lemon law but you would have to sell the Bronco back and getting another one might be next to impossible.
I hope they get this figured out soon for you and you get to keep the Bronco.

Yeah, I considered contacting a lawyer, but not sure they'd have one for me to replace it with. Especially with all the money I've used to accessorize it so far. I've kept quiet so far because I know supply chain issues have been horrible, but this has taken way too long even when considering that.
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2021 Cactus Gray Ford Bronco Badlands w/sasquatch, Lux, and tow packages
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Jakob1972, Deano Bronc

Burrito Connoisseur

Jan 26, 2023

#5
Honestly you may want to try a different dealer.

I can understand getting one or two bad parts. But FIVE bad solenoids in a row seems unlikely, and it makes me believe they are not understanding the actual root cause of the issue. Obviously just speculation on my part, but... that just strikes me as really strange to have five bad parts in a row.
2022 4dr Badlands, 2.3L Manual, Mid pkg
YouTube: youtube.com/@ragnarkon
Rydfree, Jakob1972

Rank VI

Jan 26, 2023

#6
Bird Dog Overland
Picked up my Badlands with Sasquatch on 1/4/21. On 1/20/21, we discovered the rear locker was not working. Dealership says it's a bad solenoid. They created an emergency order. 1st, 2nd, 3rd pieces arrived damaged from Ford. around 6 months later, they found one from another dealer and installed it, but it still doesn't work. 5th piece arrived about 2 weeks ago from @Ford Motor Company, you guessed it, it arrived to the dealership damaged. So I've been paying for a Bronco with less ability and feature that I bought. When will it ever end!!!!!!
Not sure way this would not qualify as A Buy back. (lemon law ) . You are putting up with some real B.S . On this one.
Bird Dog Off Road

Rank V

Jan 26, 2023

#7
RagnarKon
Honestly you may want to try a different dealer.

I can understand getting one or two bad parts. But FIVE bad solenoids in a row seems unlikely, and it makes me believe they are not understanding the actual root cause of the issue. Obviously just speculation on my part, but... that just strikes me as really strange to have five bad parts in a row.

Most of the dealers I've talked to have said I need to take it to the one I bought it from.
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2021 Cactus Gray Ford Bronco Badlands w/sasquatch, Lux, and tow packages
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Jakob1972

Burrito Connoisseur

Jan 26, 2023

#8
Bird Dog Overland
Most of the dealers I've talked to have said I need to take it to the one I bought it from.

I mean, that's not accurate at all. You can take it to any Ford dealer.

But I could see a dealer saying that if their schedule is packed. They don't want to necessarily have their techs spend a ton of time on a vehicle your original dealer couldn't solve. Especially since it is warranty work, and Ford doesn't necessarily compensate techs well when it comes to warranty work.
2022 4dr Badlands, 2.3L Manual, Mid pkg
YouTube: youtube.com/@ragnarkon
Jakob1972

Rank VI

Jan 26, 2023

#9
Bird Dog Overland
Most of the dealers I've talked to have said I need to take it to the one I bought it from.
You need to go up the food chain and fast. You were patient and nice now it’s time to not be nice.
Rydfree

This is me in my happy place...

Jan 26, 2023

#10
Bird Dog Overland
Picked up my Badlands with Sasquatch on 1/4/21. On 1/20/21, we discovered the rear locker was not working. Dealership says it's a bad solenoid. They created an emergency order. 1st, 2nd, 3rd pieces arrived damaged from Ford. around 6 months later, they found one from another dealer and installed it, but it still doesn't work. 5th piece arrived about 2 weeks ago from @Ford Motor Company, you guessed it, it arrived to the dealership damaged. So I've been paying for a Bronco with less ability and feature that I bought. When will it ever end!!!!!!
You definitely get the 🏆 for having the most patience... I can't say I would be so calm. But I'd definitely try another dealer. If it's a certified Ford dealer. They can work on it. While normally staying at your original dealer is the best, fastest option... that ship has sailed... Time to find another dealer and let their mechanics have a shot at it.

"The squeaky wheel, normally gets the grease" ... its time to stand up and be heard.
2023 Wildtrak, Iconic Silver, Hard top, ordered 10/5, built 12/13, delivered 1/18
jparker

Rank VI

Jan 26, 2023

#11
If they've sent that many replacement parts, you're being heard, they're just not responding appropriately. I'm no expert, but I know in some states it's well-past any amount of time/repair opportunity you need to give them, and lemon-law would apply. You're right though, it just puts you back in the queue, and who knows if you'd get the vehicle you want.
2022 Jeep JLR, manual with even more extra guacamole
Sold - 2021 Jeep JLR, manual w/extra guacamole

O-===-O BRONCO, Built Wild Edition

Jan 26, 2023

#12
Deano Bronc
I remember you saying that you didn't have a rear locker when we were at the Badlands. I figured you would have had it fixed by now. 😕
How in the world can they damage a new solenoid?
Do they use fedex? They're the worst and they damage everything.
Supreme Leader of the Wandering but NOT Lost
2022 OBX Cyber Orange Metallic with random acutriments.
Deano Bronc, Jakob1972

Rank V

Jan 27, 2023

#13
Bird Dog Overland
Picked up my Badlands with Sasquatch on 1/4/21. On 1/20/21, we discovered the rear locker was not working. Dealership says it's a bad solenoid. They created an emergency order. 1st, 2nd, 3rd pieces arrived damaged from Ford. around 6 months later, they found one from another dealer and installed it, but it still doesn't work. 5th piece arrived about 2 weeks ago from @Ford Motor Company, you guessed it, it arrived to the dealership damaged. So I've been paying for a Bronco with less ability and feature that I bought. When will it ever end!!!!!!

I'd suggest that you talk with the Service Manager at your dealer and insist that they get a Ford engineer onsite to evaluate the problem. I had an ongoing issue a while ago with my Badlands and the dealer got an engineer onsite. They (the engineer) apparently have the ability to get the parts they need off the assembly line and shipped priority. In my case, the elusive part (Computer module) was available and installed within 2 days.
You can't reason someone out of a position that they didn't reason themselves into.
Bird Dog Off Road, Deano Bronc

@MyDogsBronco

Jan 27, 2023

#14
Bird Dog Overland
Picked up my Badlands with Sasquatch on 1/4/21. On 1/20/21, we discovered the rear locker was not working. Dealership says it's a bad solenoid. They created an emergency order. 1st, 2nd, 3rd pieces arrived damaged from Ford. around 6 months later, they found one from another dealer and installed it, but it still doesn't work. 5th piece arrived about 2 weeks ago from @Ford Motor Company, you guessed it, it arrived to the dealership damaged. So I've been paying for a Bronco with less ability and feature that I bought. When will it ever end!!!!!!
Dang, sucks you are still dealing with this. But kudos to you for still going out and having fun. Do you have a part number? Did you try ordering yourself? Many Ford parts ship from Indiana... Road trip?
STL, IG: MyDogsBronco
Oxford White Badlands, 2.7, Sasquatch, SoftTop, Tow, Lux
Ordered: April 28, 2021; Vin received: 10/1; Bronco Off Rodeo: New Hampshire 10/6; Production Date: 12/9; Delivered 2/1

Rank V

Jan 27, 2023

#15
Bronco 202?
You need to go up the food chain and fast. You were patient and nice now it’s time to not be nice.
Oh, I've had 2 tickets placed through @Ford Motor Company directly. I've reached out to them and Mr Levine through IG and Twitter.
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2021 Cactus Gray Ford Bronco Badlands w/sasquatch, Lux, and tow packages
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Rank V

Jan 27, 2023

#16
ne2000
Dang, sucks you are still dealing with this. But kudos to you for still going out and having fun. Do you have a part number? Did you try ordering yourself? Many Ford parts ship from Indiana... Road trip?
I looked it up and it's $1,200. I shouldn't have to pay for it if it's a factory defect. This happened prior to any modifications and less than a month after I drove off the lot. I discovered it the first time I tried to use it, so I think it's been that way from the factory.
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2021 Cactus Gray Ford Bronco Badlands w/sasquatch, Lux, and tow packages
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Deano Bronc

Rank V

Jan 27, 2023

#17
Coldsmoke
I'd suggest that you talk with the Service Manager at your dealer and insist that they get a Ford engineer onsite to evaluate the problem. I had an ongoing issue a while ago with my Badlands and the dealer got an engineer onsite. They (the engineer) apparently have the ability to get the parts they need off the assembly line and shipped priority. In my case, the elusive part (Computer module) was available and installed within 2 days.

I'll try, but the service manager is well aware of the issue.
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2021 Cactus Gray Ford Bronco Badlands w/sasquatch, Lux, and tow packages
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@MyDogsBronco

Jan 27, 2023

#18
Bird Dog Overland
I looked it up and it's $1,200. I shouldn't have to pay for it if it's a factory defect. This happened prior to any modifications and less than a month after I drove off the lot. I discovered it the first time I tried to use it, so I think it's been that way from the factory.
Yikes, I agree
STL, IG: MyDogsBronco
Oxford White Badlands, 2.7, Sasquatch, SoftTop, Tow, Lux
Ordered: April 28, 2021; Vin received: 10/1; Bronco Off Rodeo: New Hampshire 10/6; Production Date: 12/9; Delivered 2/1

Rank V

Jan 27, 2023

#19
After 2 an 3/4 years I got my vin number today.... I have had three e-mials from Ford in the past two days....I don't know what to think now.....I feel like I'm in the twilight zone.... I honestly gave up on the Bronco >....YEARS ago....now this.... I don't think I will ever get it......plus it will prolly be 10k over the original MSRP quoted in 2021. My Bronco dream left me YEARS ago.... I don't know what to think..
Baja on! As Ford Spanked the competition in 1969, in the Baja 1000, NO OTHER AUTOMAKER HAS, replicated in 50 plus years

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