I have the nav, but love to use the CarPlay. When @Ford did an update awhile ago, Sync would tell me to install the update but it was updated. Did a master reset in the screen and that fixed everything. I was in IOS 17 beta soon after that. Now that had some issues especially with Maps and directional on the dash screen. Apple mostly fixed that but even today, there are minor issues that fixes it own the breaks randomly. If your screen is going black, try master reset in the screen. You’ll lose the bronco horse screen for a few days, but it all comes back. Just keep making sure everything is updated to include apps. Worse case, could be the HD or needs Sync to be reinstalled.
23 SAS Badlands 2D Area 51