8" LCD screen black.

I haven't had that problem. I'm taking mine in for some other radio/Sirius/bronco rock problem. My dealer says a module is common.
Probably doesn't help you other than knowing others are having screen issues

I know that their is a button that turns the display off. It's in the same cluster of buttons where the auto shut off is. Have you tried that?

The APIM modules that Ford uses are absolute trash.. Do you have a sync 4 system?

If Ford won’t replace or fix under warranty (I mean c’mon man, 250 miles past warranty? Dealers suck!) then maybe checked eBay or junk yards for an APIM module.

Good luck!

Daylilydane

About 3 weeks ago and 250 miles outside of the full 36,000 mile warranty, the 8" screen has went black. At this point the rocks come on to form the Bronc and then it goes black but the backup camera works. I tried the soft restart, which worked once except for Sirius XM couldn't load and then it went back to black screen and FM radio after I shut it off after driving it. I also tried disconnecting the battery to no avail and now it's stuck on AM radio and I'm a metal head! The dealership "reprogrammed " it at $165 per hour for it to do the same thing when I left. Anyone else dealt with this crap?

Good morning. Will you send us a private message with more information? I can look into things on my end.

raqball

The APIM modules that Ford uses are absolute trash.. Do you have a sync 4 system?

If Ford won’t replace or fix under warranty (I mean c’mon man, 250 miles past warranty? Dealers suck!) then maybe checked eBay or junk yards for an APIM module.

Good luck!

It's not the dealers. It's FORD. you have to jump through hoops to get stuff done through Ford. The dealers hands are tied. Now if you take all your services to the dealer maybe they would help some but if Jiffy Lube does all your services, that might be another story. Which i don't know if this person does or not.

Richards67Bronco

It's not the dealers. It's FORD. you have to jump through hoops to get stuff done through Ford. The dealers hands are tied. Now if you take all your services to the dealer maybe they would help some but if Jiffy Lube does all your services, that might be another story. Which i don't know if this person does or not.

Ford is no different than any other manufacturer.. Dealers, regardless of brand, are out to squeeze every single cent that they can from you. They are all trash!

My .02

It's at the dealership now having the Audio Control Module replaced. $850 bucks! We'll see what happens.

Daylilydane

It's at the dealership now having the Audio Control Module replaced. $850 bucks! We'll see what happens.

This is why I loathe dealerships.. Look, I get it the warranty milage number is there for a reason but c'com man. You were 250 miles past the cutoff and they are going to charge you $850?

Hopefully that resolves the issue...

I'd contact Ford corporate and complain.. My guess is you were already having issues before the warranty expired and before it took a total dump..

[email protected]

He won't see the email but all these CEO's have executive teams that handle these type of complaints.. It's worth a shot as worse case you spend 3 minutes typing the email and nothing happens. Best case, they refund you or work something out.

Be polite, short and to the point. They more than likely will not read a long drawn out email.

I personally would not eat the $850 without a fight.. But I am retired and have a lot of time on my hands. I'd send the email every few weeks until I got a response.. My guess is you'd get a response after the 1st email though as like I said, all these CEO's have executive teams to handle such matters.

Good luck!