2022 Bronco Wildtrak woes

starone
Aug 31, 2022

Rank 0

Aug 31, 2022

I know I am new to the site but need to communicate this out.

I would like to tell you all a little story. I watched the NEW Bronco get announced a couple of years ago and got on the list to get one of these trucks. Fast forward to ordering the vehicle, going and doing the off-rodeo in Moab and experiencing what the vehicle could do. I was thinking to myself this is exciting and can’t wait to get my truck. About one and a half years later we got a 4 door 2022 Bronco Wildtrak.

The wife and I were excited to take it on a trip, so we loaded the car up and went to Durango and Palisades for our birthdays. Was a good trip until we got to Palisades. We went to start the truck and is sputtered and died which was weird. We called the Ford dealership in Grand Junction to see if they could run a diagnostic on it and they told us we can get to in about 2 weeks. The vehicle was still running so we decided to cut our birthday bash short and head home. We get home safely but as soon as we turn off the car it would not start again. Towed it to our local Ford dealership and they took some time to do diagnostic on the vehicle and informed us that the fuel pump module had failed and needed to be replaced. They did the repair, and we got the car back.

Fast forward a month later. We are driving to Costco to get some gas and boom it dies in the Costco parking lot and will not start. We tow it to the closest Ford Dealer. They said they can look at in in about 3 weeks to a month. We have it moved to a dealership closer to home Mike Maroone Ford, within a couple of days they diagnose that the fuel pump module has failed again. We inform them of the last problem, so they dug around and think the issue is the fuel pump but do not know for sure. They recommended we replace the fuel pump and the module this time. They informed us that the fuel pump was on back order, so the vehicle sat in the dealership for a month and a half waiting for the fuel pump. Getting a rental car was another adventure with Ford and the dealership. They eventually got the part, installed it and gave the vehicle back to us. On the way home we decided to go to one of our favorite breweries and celebrate getting the Truck back. We get a beer and drive it home to find the gas tank hanging about 6 inches from the ground. I climb under the vehicle an see that all but two of the bolts holding the tank in was gone. We towed it back to the dealership and some heated discussions later they fixed this issue.

We got the car back and to test it out we loaded up the truck and headed to Palisades to drink some wine for our anniversary. We get up to the hotel we here staying at and parked and checked in. When we went to move the vehicle, it attempted to start but sputters and dies and will not start again. Again, we load it up on a tow truck and send it to the local Ford dealer. They said it is in line and they are about 30 days out. We are about 200+ miles from home and they cannot look at if for 30 days. So, we start calling around to see if anyone can help. Not really any help. We call Ford, I was on the phone with Ford for about 4 hours trying to get something done. They said we will transport it to your local dealership for 3500 dollars, I may have cursed a bit at the representative, but we finally got a person to help us and get the car transported to our local dealer.

Currently, the truck now sits at our local dealership, and they said it will be about 5 days for a diagnostic. That is where we are at with this 2022 Ford Bronco Wildtrak. We have had the vehicle for about 5 months, and it has sat in a Ford dealership for 3 of those 5 months. This has been a very unreliable vehicle; I cannot imagine if we were on the side of a mountain, and it breaks like what has happened with the fuel pump module. Need to vent this to the world and hopefully someone in Ford will go “hmmm” we may have some quality issue. Thanks for reading if you made it this far.
jimFish, SuperMike
Last edited by a moderator: Aug 31, 2022

Gladesmen

Aug 31, 2022

#1
Sorry to hear about your luck. I hope it gets fixed soon for good and you have many years of trouble free ownership. @Ford Motor Company maybe you can help.
Bronco Nation 1100. Everglades, Desert Sand
Res: 7/30/20 ordered 1/22/21 reorder 10/15/21 changed to Everglades 3/9/22 schedule 8/29/22 bumped to 9/5; 9/7/22 blend, 9/9 Mods, 9/26/22 completed, 10/7 shipped, 11/3/22 delivery

Rank IV

Aug 31, 2022

#2
Solution is simple, they need swap vehicle for you or buy it back. Or, baring that totally convince you they figured out problem.. I wouldn't accept anything less. Most states have lemon laws... this sounds like example. Lookup your rights in your state.
SuperMike, Mal

No Ragerts

Aug 31, 2022

#3
So sorry to hear of your problems @starone

I would be exploring Lemon Law options including a buy back or replacement…
- 2023 Raptor / Shadow Black / MGV (DOB 8/30/23)
- 2023 Heritage Limited Edition / Robin’s Egg Blue / 4dr / (stolen from my dealer 11/15/23)
Deano Bronc, Chief1301

Team Jeff!!

Aug 31, 2022

#4
So sorry to hear of your problems @starone

I would be exploring Lemon Law options including a buy back or replacement…
Was just gonna say the same thing
WT HOSS 4dr 2.7 MIC Lux Tow
7/16/20 Res -- 1/22/21, 10/8/21 Order -- 3/24/22 VIN -- 5/9/22, 5/23/22, 5/16/22, 6/6/22, 6/17/22 Build 7/15/22 Delivered
Mal, Bschurr

That's a terrible idea, when do we start?

Aug 31, 2022

#5
So sorry to hear of your problems @starone

I would be exploring Lemon Law options including a buy back or replacement…
Yeah, but wouldn't that mean another 1 year wait at least? On the other hand, that would be better than an unreliable vehicle...
OnX Trail Guide
4 Door BadSquatch | Soft-top | Velocity Blue | 2.7 Auto
Bschurr, ResidualGenius

Rank 0

Sep 01, 2022

#6
Thanks all! We are exploring all of the options.
Ditchrunner, Bschurr

Rank V

Sep 01, 2022

#7
That's a terrible story. That sucks. Time to send it back to the used car lot and either get a 2023 WT which is better anyway OR switch brands and come back when QC improves. Might be awhile lol ;)
2021Bronco☆2.3☆BL☆7MT☆4D☆A51☆SoftT☆ARRIVED 9/9/21☆SOLD 1/21/23☆NT Supports▪Consults▪Supply's Car Dealers, Vehicle Distributors, and Retail Customers Since 1992
Moderator

Life is a Highway

Sep 01, 2022

#8
Send a PM to @Ford Motor Company with your VIN and dealership information.

Reality Show Host

Sep 01, 2022

#9
o_O
Chris here. I drive a 2-door Velocity Blue 2023 Ford Bronco Badlands with Sasquatch, Lux, a 2.7L V6, and an automatic transmission. It’s fun.

"Stupidity is a more dangerous enemy of the good than malice." - Dietrich Bonhoeffer

Rank V

Sep 01, 2022

#10
Man that all is definitely a bummer. Is this your only car? While I'd still be driving it after a few such repairs, I'd likely keep it close to home until I was confident it was right....

Rank V

Sep 01, 2022

#11
LEMON LAW IT, you have already had it in 3-5 x for same problem. you've meet the criteria for this process
ResidualGenius

Rank 0

Sep 01, 2022

#12
I know I am new to the site but need to communicate this out.

I would like to tell you all a little story. I watched the NEW Bronco get announced a couple of years ago and got on the list to get one of these trucks. Fast forward to ordering the vehicle, going and doing the off-rodeo in Moab and experiencing what the vehicle could do. I was thinking to myself this is exciting and can’t wait to get my truck. About one and a half years later we got a 4 door 2022 Bronco Wildtrak.

The wife and I were excited to take it on a trip, so we loaded the car up and went to Durango and Palisades for our birthdays. Was a good trip until we got to Palisades. We went to start the truck and is sputtered and died which was weird. We called the Ford dealership in Grand Junction to see if they could run a diagnostic on it and they told us we can get to in about 2 weeks. The vehicle was still running so we decided to cut our birthday bash short and head home. We get home safely but as soon as we turn off the car it would not start again. Towed it to our local Ford dealership and they took some time to do diagnostic on the vehicle and informed us that the fuel pump module had failed and needed to be replaced. They did the repair, and we got the car back.

Fast forward a month later. We are driving to Costco to get some gas and boom it dies in the Costco parking lot and will not start. We tow it to the closest Ford Dealer. They said they can look at in in about 3 weeks to a month. We have it moved to a dealership closer to home Mike Maroone Ford, within a couple of days they diagnose that the fuel pump module has failed again. We inform them of the last problem, so they dug around and think the issue is the fuel pump but do not know for sure. They recommended we replace the fuel pump and the module this time. They informed us that the fuel pump was on back order, so the vehicle sat in the dealership for a month and a half waiting for the fuel pump. Getting a rental car was another adventure with Ford and the dealership. They eventually got the part, installed it and gave the vehicle back to us. On the way home we decided to go to one of our favorite breweries and celebrate getting the Truck back. We get a beer and drive it home to find the gas tank hanging about 6 inches from the ground. I climb under the vehicle an see that all but two of the bolts holding the tank in was gone. We towed it back to the dealership and some heated discussions later they fixed this issue.

We got the car back and to test it out we loaded up the truck and headed to Palisades to drink some wine for our anniversary. We get up to the hotel we here staying at and parked and checked in. When we went to move the vehicle, it attempted to start but sputters and dies and will not start again. Again, we load it up on a tow truck and send it to the local Ford dealer. They said it is in line and they are about 30 days out. We are about 200+ miles from home and they cannot look at if for 30 days. So, we start calling around to see if anyone can help. Not really any help. We call Ford, I was on the phone with Ford for about 4 hours trying to get something done. They said we will transport it to your local dealership for 3500 dollars, I may have cursed a bit at the representative, but we finally got a person to help us and get the car transported to our local dealer.

Currently, the truck now sits at our local dealership, and they said it will be about 5 days for a diagnostic. That is where we are at with this 2022 Ford Bronco Wildtrak. We have had the vehicle for about 5 months, and it has sat in a Ford dealership for 3 of those 5 months. This has been a very unreliable vehicle; I cannot imagine if we were on the side of a mountain, and it breaks like what has happened with the fuel pump module. Need to vent this to the world and hopefully someone in Ford will go “hmmm” we may have some quality issue. Thanks for reading if you made it this far.
Heck of a story and enjoyed the read. Most shocking part to me….was the part when you stated you got the vehicle within 1.5 years! I’m on 25 months this month. Waiting for my Wildtrak. For you to have that many problems is unbelievable and unfortunate I’m just hoping this one off problem??? Good luck with it in the future hopefully she’ll be a good vehicle to you going forward. And for me I’m just waiting, waiting………….. Oh yeah did I mention that I’m just waiting. Lol take care happy travels.
Moderator Staff member

Administrator

Sep 01, 2022

#13
That's frustrating, @starone and such a shame this is your experience after waiting. The story is disappointing, but I appreciate you sharing it.
2021 Oxford White 2-door non-Sas Mid package 2.7L/10-speed Badlands with MIC top
2021 Carbonized Gray 2-door Sas High package 2.7L/10-speed Badlands with MIC top
Keeping the Jeeps: stock '89 XJ and 3.5" lifted '00 XJ on 31s and '89 MJ
210superair

Rank V

Sep 01, 2022

#14
Wow, so sorry for your issues!!

That said, I think this is the Lord trying to intervene and keep y'all from drinking and having fun. Seems like every time you try, your vehicle breaks. :unsure: :LOL:
(just having fun with you)
Wildtrak ⁞ 4 DR ⁞ HOSS 3.0 ⁞ Area51 ⁞ Lux+Leather ⁞ Tow ⁞ MIC+Sunrider Top ⁞ Res 5/11/21, Rec'd 9/30/22
BroncoChopperPilot

Rank 0

Sep 01, 2022

#15
Wow, so sorry for your issues!!

That said, I think this is the Lord trying to intervene and keep y'all from drinking and having fun. Seems like every time you try, your vehicle breaks. :unsure: :LOL:
(just having fun with you)

Trust me that thought has crossed my mind.
jimFish, SuperMike

The Patriot

Nov 02, 2022

#16
🙏 I have a 2022 WT built in August--have only had it a bit over a month but so far no major issues. I'm curious to how (hopefully by now) this was resolved for you @starone?
2022 Wildtrak/Race Red/4 Door/MIC Hardtop/High/Lux+Leather/HD Modular Bumper/Towing.
Built AUG 2022//Delivered 24 SEP 22. Stablemates: 2021 F350, Velocity Blue, 7.3L Godzilla V8, 2009 White Sand, F150 Platinum 5.4L Triton V8

Rank V

Nov 03, 2022

#17
I’d also love to hear how this worked out… hopefully it was resolved to satisfaction!
Wildtrak ⁞ 4 DR ⁞ HOSS 3.0 ⁞ Area51 ⁞ Lux+Leather ⁞ Tow ⁞ MIC+Sunrider Top ⁞ Res 5/11/21, Rec'd 9/30/22

Rank 0

Nov 21, 2022

#18
Wow, this has been an adventure and not a good one.

Thought I would give and update to this silliness. Ford for the most part told us to go fly a kite. We ask for a buy back from them and they said nah...we are good. They could give a rats ass about us.

I posted this on August 31st. The truck is still in the shop. Fuel pump, FP module, wiring pigtail, wiring junction box all replaced and now all of the truck is erroring out. Multiple module errors. They are now looking to replace the PCM (Powertrain Control Module). On backorder with no ETA on availability. This has been a nightmare of an experience. Never experienced a company really not give a damn about their customers. I did read an article that the quality guy was asked to leave the company (CANNED) hopefully that helps with quality in the future, and no one will have to experience something like this.

The dealership is working with us and has been a glimmer of light on this whole thing.
Deano Bronc, Jakob1972

Rank V

Nov 21, 2022

#19
How many months does a new car have to sit in the dealerships garage before lemon laws go into effect? I really hope this gets worked out in your favor, like yesterday.
2021 Ford Bronco | Wildtrak | 2.7L V6 + 10-speed | 4-Door | Cyber Orange
Hardtop | Towing | Tube Step | Modular Front Bumper | Lux | Digital A/C Knobs

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