2021 First Edition - Fullscreen CarPlay?

Volvoboiclw

Jul 27, 2024

Howdy! I did some searching and seems like maybe a bad OTA / Blocked APIM might be causing this issue. But, I rented a 2023 Expedition this weekend and noticed that it had fullscreen CarPlay. So I started digging around and noticed that my Bronco should have the same feature. I set up auto-updates this morning (for some reason it wasn't on) and an update issued. However, still no full screen CarPlay.

The SW is now running Sync 4 - 22087_Product Revision 415. Any ideas what I should be running? I'm guessing I'll need to go to the dealer and figure this out if its the APIM / OTA issue I read about.

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Jul 27, 2024

You can log into your account on ford.com and see what version you should have., its always been a full screen For me.

23 SAS Badlands 2D Area 51

Jul 27, 2024

BadBronco
You can log into your account on ford.com and see what version you should have., its always been a full screen For me.

Do you have an example?I looked all around the ford and sync site and couldn’t see what software I should be on

Jul 27, 2024

Yes, login to the site, go to support/service and look for sync 4/4A

23 SAS Badlands 2D Area 51

Jul 27, 2024

The 4.X series includes a variety of software enhancements, new features, and quality recalls for these models, both in-vehicle as well as in-app:

2021, 2022, and 2023 Bronco SUV:
- Enhancements to the Rear View Camera, software update scheduling, Flat Tow, Phone As A Key,** and Dynamic Resizing with Apple CarPlay®
- New features include Wi-Fi® Captive Portal

23 SAS Badlands 2D Area 51

Jul 27, 2024

4.0.23291

23 SAS Badlands 2D Area 51

Jul 27, 2024

Go here.
https://www.ford.com/support/sync-maps-updates/?gnav=header-support

23 SAS Badlands 2D Area 51

Jul 27, 2024

BadBronco
Go here.
https://www.ford.com/support/sync-maps-updates/?gnav=header-support

Ah yeah I had visited that site yesterday and kept getting errors on my VIN. However, after yesterdays OTA it does load now but doesn’t say what updates are pending or what I should be on.

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Jul 27, 2024

Guessing I’ll need to resolve this at the dealer as the update I got yesterday is from 2022

Jul 27, 2024

are you updating thru WiFi? If you are able to. It’ll go faster

23 SAS Badlands 2D Area 51

Jul 27, 2024

#10

i would-try to-use WiFi. Then dealership

23 SAS Badlands 2D Area 51

Jul 27, 2024

#11

BadBronco
are you updating thru WiFi? If you are able to. It’ll go faster

Yeah I added it back to my home wifi Friday and that’s when I got the recent update I did. The system does not show anymore updates. I did set it to auto update now daily. So maybe something will push it over

Jul 28, 2024

#12

If this is obvious, please excuse me. When you have the split screen (using car play) in the upper left corner (near battery indicator) there should be two arrows pointing diagonally… this is the toggle for full and split screen..

Riding OB1, 23 4- door Outer Banks, SAS, MOD, MIC, Lux, Ordered 10/20/22, delivered 1/13/23

Jul 28, 2024

#13

Try also locking your doors (if you dont when parked in garage).

Dan
BroncoBikini.com
100MPH - Waterproof - Bimini's

Jul 28, 2024

#14

Bluestreak57
If this is obvious, please excuse me. When you have the split screen (using car play) in the upper left corner (near battery indicator) there should be two arrows pointing diagonally… this is the toggle for full and split screen..

Yeah there’s no option for the arrows. That’s how I discovered I didn’t have it on the Bronco. I had a rental expedition this weekend which had it

Jul 28, 2024

#15

djp
Try also locking your doors (if you dont when parked in garage).

Dan
BroncoBikini.com
100MPH - Waterproof - Bimini's

Will try this as well

Jul 28, 2024

#16

Try the factory reset with sync. i know with mine, that’s what it took to continue getting updates

23 SAS Badlands 2D Area 51

Bluestreak57

Jul 28, 2024

#17

BadBronco
Try the factory reset with sync. i know with mine, that’s what it took to continue getting updates

Thanks for all the help. I gave this a try and set everything back up for auto updates. The updates menu says I'm up to date. I have a feeling that its a botched OTA from awhile back and I might need an APIM replacement according to some other posts. Stinks that in todays day and age you have to go to a dealer still for software upgrades.

Aug 02, 2024

#18

Not sure if this is what you are looking for but if you touch the square and 3 lines near the bottom left it switches the screen layout to show a split like map and music

Aug 02, 2024

#19

Volvoboiclw
Thanks for all the help. I gave this a try and set everything back up for auto updates. The updates menu says I'm up to date. I have a feeling that its a botched OTA from awhile back and I might need an APIM replacement according to some other posts. Stinks that in todays day and age you have to go to a dealer still for software upgrades.

Had a similar issue with my F150… my tech guy at the local dealer is basically locked out b big blue from doing anything that might fix the problems… Ford’s tech is amazing when it works, but they need to invest in lots more IT types, and they need to standardize more across their platforms…

Riding OB1, 23 4- door Outer Banks, SAS, MOD, MIC, Lux, Ordered 10/20/22, delivered 1/13/23

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