Door fell off hinge pins during reinstall

broncosc
Oct 08, 2024

Rank 0

Oct 08, 2024

I enjoyed having the doors/top off my Badlands all summer long. I went to put my doors back on and ran in to an issue. Driver side door went on just fine. The passenger side door was another story. No matter how much I tried I could not get the door to sink fully in to the hinge pins. I tried for hours and even had someone else come over to help out but could not get it as well. The top hinge will rest on the pin but will not fully seat downward. At one point I thought it had gotten enough on the pin to be stable and when I went to reach for the bolt the door fell off the hinge and hit the corner on the ground. I had blankets on the ground, but it still bent the corner of the door pretty badly. Now the door won't shut at all. I took it to the dealer the next day and they had trouble getting the door on as well. Eventually we were able to get the bolt to catch the thread and we had to tighten the bolt enough to force the door to sink down on the hinge pin. I asked if it could be fixed and they told me to take it to a body shop and said the dealer could not do anything and warranty wouldn't cover it. I took it to a Ford body shop the next day and they're less than helpful. They don't believe me and they think I backed in to something with the door open. They are trying to tell me that the hinge pins should be fine since "if the door came off then it should go back on just fine." They are trying to charge me almost $2000 to have the dent repaired.

What are my options? Will Ford cover any of this? Do I need to go back to the dealership? I'm concerned that something happened at the factory during assembly and they had to basically force the door on the hinge pins like I had to do at the dealership. How do I reach out to Ford about this issue? Any one else run in to this while trying to get the doors back on?

Attachments

Laura, UserError
Moderator

Rank VI

Oct 08, 2024

#1
Yikes! Sorry this happened but I'd really be surprised if Ford would cover the damage even though it sounds like it was a quality issue that the door could not be reinstalled properly.

The dealership should at least find out the reason that the door will not reinstall properly. Then I would go to other paint shops to get repair quotes.

Good luck!
2022 Bronco Badlands, 4D, Hot Pepper Red, 2.7, Squatch, Lux, and MIC.
7/13/2020 10:04pm reservation. Blend 6/16/2022 Delivered 6/26/2022.
Dealership - Stephen's Auto Center.
Laura

Rank IV

Oct 23, 2024

#2
This was part of my concern and why it took almost two years to take my B apart... That things would not go back into place.
I hope you get this resolved soon.
Moderator Staff member

Administrator

Oct 23, 2024

#3
You're definitely not the first to have one drop on the ground, though I know that does little to make you feel better. I empathize with you on the damage. I haven't heard of a door being that hard to put back on yet, however :(
2021 Oxford White 2-door non-Sas Mid package 2.7L/10-speed Badlands with MIC top
2021 Carbonized Gray 2-door Sas High package 2.7L/10-speed Badlands with MIC top
Keeping the Jeeps: stock '89 XJ and 3.5" lifted '00 XJ on 31s and '89 MJ
UserError

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