Wrong Image of Bronco on Ford App

Did you put it in with your Vin? All three of my vehicles are specific to the vin and are accurate.

TK1215

Did you put it in with your Vin? All three of my vehicles are specific to the vin and are accurate.

I did put a VIN in. Should I retry? Is there like a specific “style” number to use?

Edit: just realized I can’t edit the VIN lol. So not sure

Mine shows correct. Perhaps contacting Ford can get their IT to help? You can't change the VIN but can you remove the Bronco entirely and re link it ? I have removed old vehicles from mine.

scottwilkie

I know this is a very picky post, but since I’ve gotten my bronco and linked it to the Ford app, it’s always shown the wrong roof. Or does every bronco in the ford app show the soft top? I have the hard top. Just curious if anyone knew a fix for this or if this is just how it is. I have tried logging out and logging back in and uninstalling and reinstalling the app. Thanks!

Good morning. Can you send us a private message with more information? I’ll see how I can assist on my end.

Just curious about whether you bought your Bronco new (ordered by you) or previously owned… could be your VIN was originally a soft top.

If you can’t edit your VIN, what I would do is delete the vehicle in Ford app and then add a new vehicle with the VIN…

Good Luck

Funny thing is when you look at tire pressure on the app and it appears to be an F150 SuperCrew as the overhead image for the vehicle. Does this on my Bronco and Expedition both.

jlc64uk

Funny thing is when you look at tire pressure on the app and it appears to be an F150 SuperCrew as the overhead image for the vehicle. Does this on my Bronco and Expedition both.

Interesting! I get the same image (F150 SuperCrew) also on the tire pressure screen for my Bronco and Explorer. However, my Escape has the correct image, an overhead view of a black escape!

I wish we could edit the pic and upload what we want, this would be cool!

RobWTx

I wish we could edit the pic and upload what we want, this would be cool!

I agree. I asked this before and was told it can't be done. But this was before I found out the help desk doesn't understand a lot about the I/T side of the house. In my 2009 JK, I could load pictures to the on board and have them show as screen savers, etc. Could also load music to the on board and not have to plug in a USB, etc to play back music. Let's see 2009 Jeep vs. a 2021 Ford. I know the I/T world has improved, but not Ford??

Bluestreak57

Just curious about whether you bought your Bronco new (ordered by you) or previously owned… could be your VIN was originally a soft top.

If you can’t edit your VIN, what I would do is delete the vehicle in Ford app and then add a new vehicle with the VIN…

Good Luck

Are you suggesting to use a VIN that has the desired image? The VIN is attached to the app specifically to each vehicle otherwise you'd be attaching all your records, mileage, services ect to someone else's vehicle. The location and app remote services would also be attached to another's vehicle wandering into some murky legal waters. Or perhaps I am misunderstanding and you're saying like I was for the OP to delete and re enter their VIN.

My app shows my Bronco exactly as I configured it. My wife’s Explorer matches as well, but my 2011 F150 is way off. I thought that was because the truck is older than the app, but I’ll check my VIN to be sure it is correct in the app.

BlueDevilBronco

My app shows my Bronco exactly as I configured it. My wife’s Explorer matches as well, but my 2011 F150 is way off. I thought that was because the truck is older than the app, but I’ll check my VIN to be sure it is correct in the app.

I checked and my VIN is a match to the app. My truck is a tan XLT and it shows a different trim in brown. My guess is they don’t have the images for all of the different vehicles colors/trims readily available from that far back.

OrangecrushBronco

Are you suggesting to use a VIN that has the desired image? The VIN is attached to the app specifically to each vehicle otherwise you'd be attaching all your records, mileage, services ect to someone else's vehicle. The location and app remote services would also be attached to another's vehicle wandering into some murky legal waters. Or perhaps I am misunderstanding and you're saying like I was for the OP to delete and re enter their VIN.

The point I was making is that if the vehicle was previously owned, the original owner might have switched out the top.

The VIN (and corresponding image) would correctly reflect the vehicle as it came from the factory…

Were it me I would try deleting and re-adding the vehicle…

ps- my ’23 Sasquatch shows perfectly on my app, as does my Maverick and F150

My roof on the app also show soft top. Do you have the shadow black painted hardtop? I have the shadow black hard top painted and assumed they couldn’t get a decent picture to put in the app.