Ford Pass internal modem died . Can remote start in Snow storm. Ford Pass has no answers!

frankgoss
Mar 02, 2023

Rank V

Mar 02, 2023

Ford Pass came from telemetry on fleet trucks. Salesman did setting on 4/19/22 delivery and keep getting email health report monthly. On 2/23/23 dealer service manager said do 1000 mile first oil break in change. At 9:37Am the cashier at the dealership ran my card and according to Ford Pass the modem was disabled at 10:30Am . Bronco was in shopping lot parked at that time according to time stamp .

Ford Pass gals say trouble shooting steps but must be in car and engine running. They said their data shows off then on then off.

Ford Pass app was updated this week not on 2/23/23. Has anyone had issues with Ford Pass on base?
BroncOitis
Last edited by a moderator: Mar 02, 2023

Rank 0

Mar 02, 2023

#1
Ford Pass came from telemetry on fleet trucks. Salesman did setting on 4/19/22 delivery and keep getting email health report monthly. On 2/23/23 dealer service manager said do 1000 mile first oil break in change. At 9:37Am the cashier at the dealership ran my card and according to Ford Pass the modem was disabled at 10:30Am . Bronco was in shopping lot parked at that time according to time stamp .

Ford Pass gals say trouble shooting steps but must be in car and engine running. They said their data shows off then on then off.

Ford Pass app was updated this week not on 2/23/23. Has anyone had issues with Ford Pass on base?
There is a SSM for the ford pass app affecting 23 f150s and broncos. Expected OTA update fix is in June.

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BroncOitis, Laura
Moderator Staff member

Administrator

Mar 02, 2023

#2
There is a SSM for the ford pass app affecting 23 f150s and broncos. Expected OTA update fix is in June.
Thank you, @ashirz_offroad! I was looking for that.
2021 Oxford White 2-door non-Sas Mid package 2.7L/10-speed Badlands with MIC top
2021 Carbonized Gray 2-door Sas High package 2.7L/10-speed Badlands with MIC top
Keeping the Jeeps: stock '89 XJ and 3.5" lifted '00 XJ on 31s and '89 MJ
BroncOitis

“Step outside, Take a deep breath, Get real high”

Mar 02, 2023

#3
Ford Pass came from telemetry on fleet trucks. Salesman did setting on 4/19/22 delivery and keep getting email health report monthly. On 2/23/23 dealer service manager said do 1000 mile first oil break in change. At 9:37Am the cashier at the dealership ran my card and according to Ford Pass the modem was disabled at 10:30Am . Bronco was in shopping lot parked at that time according to time stamp .

Ford Pass gals say trouble shooting steps but must be in car and engine running. They said their data shows off then on then off.

Ford Pass app was updated this week not on 2/23/23. Has anyone had issues with Ford Pass on base?
This is an ongoing problem with the modem for the early MY2023 on F-150s and Broncos, as @ashirz_offroad has stated there is a fix for the middle of June.
I mostly need the app for starting my Bronco when I'm at work.
The fix for now is to take off the ground terminal to your battery for about 20 minutes, the only issue I faced was you have to hook your phone back up to Android Auto or Apple Car Play....
I did this and it lasted for about 3 weeks to a month before it died again.
I decided to just use the key fob since it's not as cold outside anymore.
*632* Days to get A 2021 - 2022 -
2023 Big Bend - 2 Door 2.3L Velocity Blue, Squatched, Mid package, Running Boards, Roof Rack, and I Love the Wilderness.
Laura

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