Production Limbo?

UpNOver

Rank II

Advocate III

May 20, 2021
50
81
337
Sanger Texas
First Name
David
Last Name
Smith
I spoke with Ford customer service yesterday and the lady stated that their (fords) computer system was having major issues updating status reports , production computer and notification computer not keeping up with each other .
 

6GENBRONCOFAN

Rank 0

Advocate I

Jun 22, 2021
3
4
30
Dallas, GA
First Name
Michael
Last Name
Raffaele
Still waiting for my number to be up. Still not a peep. Res. 7/14 ordered Jan 28th. Frustrating to say the least.
 
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jwysopal

Rank 0

Advocate I

May 4, 2021
4
2
30
Los Angeles, CA
First Name
James
Last Name
Wysopal
Yep, still no updates and the person at the customer service number could not find my build by the VIN. Soooooo frustrating to get this close and then…… crickets. I’m sending my dealer an SOS, hopefully they will be able to figure it out.

I’m in the same boat! I’ve been stuck “In Production” for over 3 weeks now!! Very frustrating! I called Ford and couldn’t get a real answer. They offered to send my call to marketing department, but I said no thanks, I’ll just keep waiting (been getting good at that).

BUT when I called my dealer (which I assumed would know nothing more than actual Ford) the inventory manager told me my build shows as “PRODUCED” but being help up by something, most likely a final Chip or arranging Transit by Truck or Rail. She told me it shouldn’t take more than a few more days for an update. So we’ll see!

I’ve had the VIN and window sticker available for almost 4-5 weeks, so i still consider myself fortunate. I’ll keep more up to date on my IG account “The_Black_Diamond_Bronco”.
 

joedirte

Rank IV

Advocate III

Mar 13, 2021
53
98
1,115
Redding, CA, USA
First Name
Joseph
Last Name
Smith
Member #

100226

Beginning to think that maybe production is not happening at expected rates.
Feels like delivery to paid build sheet reservations are not getting a fair shake.
My Buddy got his vin # on his build for a Tremor 2500 within 2 months, delivery date in 5 weeks from yesterday.
What ya gonna due. How many Built and how many Delivered to Reservation Holders
Actual numbers would be nice, at least we would know some kind of timeline.
 

Mharris295

Rank IV

Champion III

May 31, 2021
77
104
1,115
Southern NJ
First Name
Mark
Last Name
Harris
Member #

100541

I’m in the same boat! I’ve been stuck “In Production” for over 3 weeks now!! Very frustrating! I called Ford and couldn’t get a real answer. They offered to send my call to marketing department, but I said no thanks, I’ll just keep waiting (been getting good at that).

BUT when I called my dealer (which I assumed would know nothing more than actual Ford) the inventory manager told me my build shows as “PRODUCED” but being help up by something, most likely a final Chip or arranging Transit by Truck or Rail. She told me it shouldn’t take more than a few more days for an update. So we’ll see!

I’ve had the VIN and window sticker available for almost 4-5 weeks, so i still consider myself fortunate. I’ll keep more up to date on my IG account “The_Black_Diamond_Bronco”.
Thank you for the info, I wish ford would have shared the issue with you. At least you would have understood why. Hope you get your rig soon.
 
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Mharris295

Rank IV

Champion III

May 31, 2021
77
104
1,115
Southern NJ
First Name
Mark
Last Name
Harris
Member #

100541

I’m in the same boat! I’ve been stuck “In Production” for over 3 weeks now!! Very frustrating! I called Ford and couldn’t get a real answer. They offered to send my call to marketing department, but I said no thanks, I’ll just keep waiting (been getting good at that).

BUT when I called my dealer (which I assumed would know nothing more than actual Ford) the inventory manager told me my build shows as “PRODUCED” but being help up by something, most likely a final Chip or arranging Transit by Truck or Rail. She told me it shouldn’t take more than a few more days for an update. So we’ll see!

I’ve had the VIN and window sticker available for almost 4-5 weeks, so i still consider myself fortunate. I’ll keep more up to date on my IG account “The_Black_Diamond_Bronco”.
Thank you for the info, I wish ford would have shared the issue with you. At least you would have understood why. Hope you get your rig soon
 

Mharris295

Rank IV

Champion III

May 31, 2021
77
104
1,115
Southern NJ
First Name
Mark
Last Name
Harris
Member #

100541

Called the customer service number and received no information concerning my build, they had no response to my situation and basically could not tell me that Production has halted only that my build has been halted. Broncos are coming off the line and are being shipped. For those who are receiving their build I say congrats and wish them well. My issue is that I was loyal to Ford by being a launch day reservation and again by ordering and paying my deposit on Jan 26 21. The motor company should be able to tell me why my build is not being completed, that’s all I asked for and received no information what so ever. If Ford would allow the folks on the phone to tell customer why they can’t build their Bronco I believe it would relieve the frustration. Be well all.
 
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Mharris295

Rank IV

Champion III

May 31, 2021
77
104
1,115
Southern NJ
First Name
Mark
Last Name
Harris
Member #

100541

OBX ,4dr , MIC, 2.7, tow, pretty well loaded.
Blend Date 06/28. In production 06/29. No updates.
All inside indicators show it is built. All modules installed and sync 4 updated.
Hope you get it soon, it’s just isn’t right.
 

Stafford

Rank 0

Advocate I

Jun 17, 2021
2
2
30
Arizona
First Name
Stafford
Last Name
Ertle
Same Boat, mine (WT 4D HT) has been in "production" since 6/30 by the tracker and my dealer said "It's built, 6.28, but hasn't been released yet.. Not much longer now" but it's been radio silent since 6.24 on the Ford emails. I don't mind the wait, would just like something telling me what's going on, even if it is a "hey see the pics of all the bad tops, one of those is yours, it's going to be another month or so." I too got the poster though :)
 

UpNOver

Rank II

Advocate III

May 20, 2021
50
81
337
Sanger Texas
First Name
David
Last Name
Smith
Same Boat, mine (WT 4D HT) has been in "production" since 6/30 by the tracker and my dealer said "It's built, 6.28, but hasn't been released yet.. Not much longer now" but it's been radio silent since 6.24 on the Ford emails. I don't mind the wait, would just like something telling me what's going on, even if it is a "hey see the pics of all the bad tops, one of those is yours, it's going to be another month or so." I too got the poster though :)
Just curious if you ordered any factory installed accessories.
Ive heard units with accessories are going to Fords install shop after production, so maybe it’s built pending accessories ‍♂.