New Area 51 Bronco Sport Big Bend Owner

dragonbillz

Rank 0

Advocate II

May 20, 2021
11
31
68
NH
First Name
William
Last Name
Sheehan
Had my new Bronco Sport for about a week now. I bought mine in Manchester NH and I was able to drive it home in less than 3 hours. I noticed one issue, the side window was scratched when the shop removed the stickers for me. I am so upset that the first scratches were from the shop. The shop tried to buff the scratches out, but you can still see them. The sales team said if they replaced the glass it would be a bigger problem with not lining up correctly and more than likely end up with a water leak. This has nothing to do with Ford or the vehicle integrity. I am very happy with the vehicle and what it can do. So far I have only been on the road. The picture is my Bronco Sport in the Boston Seaport.
 

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BuzzyBud

Rank VI

Champion I

Aug 7, 2020
1,754
7,319
3,501
USA
First Name
Warren
Last Name
Parlee
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0884

Beautiful Bronco! Congratulations!
The first scratches are always the most difficult. After that we called them “beauty marks”. I wish you many happy trails ahead and enjoy the fond memories as more beauty marks are added to the collection.
As a fellow New Hampshire resident, I hope our paths cross!
 

DRWright

Rank VI

Champion I

Aug 13, 2020
554
1,634
2,964
Higley Hot Dog, East Williams Field Road, Gilbert, AZ, USA
First Name
Donovan
Last Name
Wright
Member #

1000

Had my new Bronco Sport for about a week now. I bought mine in Manchester NH and I was able to drive it home in less than 3 hours. I noticed one issue, the side window was scratched when the shop removed the stickers for me. I am so upset that the first scratches were from the shop. The shop tried to buff the scratches out, but you can still see them. The sales team said if they replaced the glass it would be a bigger problem with not lining up correctly and more than likely end up with a water leak. This has nothing to do with Ford or the vehicle integrity. I am very happy with the vehicle and what it can do. So far I have only been on the road. The picture is my Bronco Sport in the Boston Seaport.
Sounds like they fed you a load of bs. Anytime I buy a new vehicle I have them write down a repair order for anything I see. That way it is on file and they can't say that it happened after you drove it off the lot. Most of the time I didn't go back to get any issue I found fixed but I did have 1 fender flare replaced because it had big scratches on it.

If they tell you that your window will leak after they work on it then you should say. Well sounds like you'll be fixing it twice!
 

dragonbillz

Rank 0

Advocate II

May 20, 2021
11
31
68
NH
First Name
William
Last Name
Sheehan
I don't see it as a big deal, I am just enjoying my new ride. I love the look of this vehicle and all the nods to the original Bronco's. It's nice to see Ford take it's legacy and keep it going. I always wanted a Bronco 2, and to see the Bronco Sport living up to the expectations is really nice.
 

lonzo71

Rank V

Super Supporter III

Feb 20, 2021
276
718
2,134
Virginia
First Name
Matthew
Last Name
Damba
Member #

2363

Had my new Bronco Sport for about a week now. I bought mine in Manchester NH and I was able to drive it home in less than 3 hours. I noticed one issue, the side window was scratched when the shop removed the stickers for me. I am so upset that the first scratches were from the shop. The shop tried to buff the scratches out, but you can still see them. The sales team said if they replaced the glass it would be a bigger problem with not lining up correctly and more than likely end up with a water leak. This has nothing to do with Ford or the vehicle integrity. I am very happy with the vehicle and what it can do. So far I have only been on the road. The picture is my Bronco Sport in the Boston Seaport.
Welcome and welcome to the family!
 

Wildtracker

Rank 0

Advocate I

Jun 6, 2021
2
3
30
Wisconsin
First Name
Jim
Last Name
Beck
Had my new Bronco Sport for about a week now. I bought mine in Manchester NH and I was able to drive it home in less than 3 hours. I noticed one issue, the side window was scratched when the shop removed the stickers for me. I am so upset that the first scratches were from the shop. The shop tried to buff the scratches out, but you can still see them. The sales team said if they replaced the glass it would be a bigger problem with not lining up correctly and more than likely end up with a water leak. This has nothing to do with Ford or the vehicle integrity. I am very happy with the vehicle and what it can do. So far I have only been on the road. The picture is my Bronco Sport in the Boston Seaport.
Hi. Can you upload other pictures? I ordered an Area 51 Wildtrack and am curious to see more pictures.
 
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Bronc96

Rank VI

Champion I

Jul 11, 2020
1,145
2,833
2,964
Greenville, SC, USA
First Name
Chris
Last Name
Henderson
Member #

1283

Had my new Bronco Sport for about a week now. I bought mine in Manchester NH and I was able to drive it home in less than 3 hours. I noticed one issue, the side window was scratched when the shop removed the stickers for me. I am so upset that the first scratches were from the shop. The shop tried to buff the scratches out, but you can still see them. The sales team said if they replaced the glass it would be a bigger problem with not lining up correctly and more than likely end up with a water leak. This has nothing to do with Ford or the vehicle integrity. I am very happy with the vehicle and what it can do. So far I have only been on the road. The picture is my Bronco Sport in the Boston Seaport.
Welcome aboard and congrats on your new Bronc! Sweet looking ride! (y)
 

14U

Rank VI

Don't delete

Mar 3, 2021
556
1,613
2,964
Tulsa, OK, USA
First Name
Jerry
Last Name
Cook
Member #

2541

Had my new Bronco Sport for about a week now. I bought mine in Manchester NH and I was able to drive it home in less than 3 hours. I noticed one issue, the side window was scratched when the shop removed the stickers for me. I am so upset that the first scratches were from the shop. The shop tried to buff the scratches out, but you can still see them. The sales team said if they replaced the glass it would be a bigger problem with not lining up correctly and more than likely end up with a water leak. This has nothing to do with Ford or the vehicle integrity. I am very happy with the vehicle and what it can do. So far I have only been on the road. The picture is my Bronco Sport in the Boston Seaport.
We have had the exact same window scratch issues from the dealerships removal.
don’t let them BS you !
They are at fault.
The window better not leak when they change it out !
They are diverting their screw up onto you.
My dealership tried the same buff thing. No it’s Deep scratches. Hold them responsible, we are.
they ordered our replacement glass several months ago, you may as well get the ball rolling.
 

dragonbillz

Rank 0

Advocate II

May 20, 2021
11
31
68
NH
First Name
William
Last Name
Sheehan
We have had the exact same window scratch issues from the dealerships removal.
don’t let them BS you !
They are at fault.
The window better not leak when they change it out !
They are diverting their screw up onto you.
My dealership tried the same buff thing. No it’s Deep scratches. Hold them responsible, we are.
they ordered our replacement glass several months ago, you may as well get the ball rolling.
I will start the process.
 
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14U

Rank VI

Don't delete

Mar 3, 2021
556
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Tulsa, OK, USA
First Name
Jerry
Last Name
Cook
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Located directly under that back door inspection sticker. If you don’t make an issue of it , then they will continue to do it to everyone else’s vehicles.
 
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DRWright

Rank VI

Champion I

Aug 13, 2020
554
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2,964
Higley Hot Dog, East Williams Field Road, Gilbert, AZ, USA
First Name
Donovan
Last Name
Wright
Member #

1000

Located directly under that back door inspection sticker. If you don’t make an issue of it , then they will continue to do it to everyone else’s vehicles.
That's why it is very important to look over your vehicle very closely at delivery and have them write down an order to repair everything you see that may be wrong. You may never go back to get it fixed and you may feel differently a few days later and want it fixed. It will always be less of a hassle if there is paperwork showing that you had concerns before taking delivery.

It should never be your fault and you don't have to settle for problems with a new vehicle. Especially if they give you bs excuses not to do it.
 
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