I cancelled my order and got my deposit back from the dealer. Looks like they didn't cancel the order because I never got my deposit back from Ford and it still shows I have an order under my name. What happens when this Bronco comes into the dealership? They can't sell it to anyone else? I would have to buy it and resell it or what? The dealer would have to sell it as used since it would be new to me but used to somebody else?
You got your refund from the dealership, that was your deposit. The dealership kept your order open so they have a bronco to sell off the lot. You will continue to get email updates until it is delivered to the dealership.
I had a falling out with my dealership over a price guarantee and had the same thing happen to me. I was guaranteed MSRP via text messages and in person with my salesman before my reservation was converted to an order. After the reservation was converted to an order, their tune changed to “the price will be based on market value when it comes in”.
I cancelled the order, they refunded my $100 and kept the order open. I continued getting email updates on the bronco and was tracking it.
When I knew it was on the truck headed to the dealership, I posted a super bad Google review for the dealership. It included the salesman name, sales managers name and I included 3 screen shots of text messages from the salesman showing where they guaranteed me MSRP.
Within a hour of posting the review, the salesman called and told me the bronco I ordered was on a truck headed to the dealership and that the sales manager said I could have it at MSRP.
I purchased the bronco at MSRP and was asked if I would edit my review.
2021 Badlands, 4 door, 2.7L, Auto, LUX, SAS, Tow Package, MIC, Velocity Blue.
BostonBadlands, Griffinftw