Bronco Nation

Audio Connectivity Issues

JoeJeep67
Jan 18, 2025

Rank 0

Sat at 10:51 pm

(In regards to my 2024 Bronco Black Diamond) Is anyone else having connectivity issues with their audio? I am about to put my fist through this screen while I am driving!! You press a button and nothing happens. Have to push a button 17 times before it does what you want. Takes forever to make a phone call and/or to disconnect. I think Android Auto, Spotify, and Waze are all fighting for dominance over the system. Android Auto keeps disconnecting, so I finally "give in" and switch to Serius Radio or my USB, then PRESTO! Spotify starts working again! I am so fed up. Does anyone have any suggestions? Thank you!

Wherever you go, there you are!

Sat at 11:27 pm

#1
Have your dealer check it out. There was a TSB for 21-23 Broncos and it would not surprise me if the issue persists to the 24's..

Bottom line is that the APIM modules are trash. Some people have been through several APIM's..

https://static.nhtsa.gov/odi/tsbs/2024/MC-10249753-0001.pdf
onX Trail Guide & Tread Lightly Member
James77

Rank 0

Sat at 11:30 pm

#2
raqball
Have your dealer check it out. There was a TSB for 21-23 Broncos and it would not surprise me if the issue persists to the 24's..

Bottom line is that the APIM modules are trash. Some people have been through several APIM's..

https://static.nhtsa.gov/odi/tsbs/2024/MC-10249753-0001.pdf
It's worth a shot. Okay thanks!
James77

Rank IV

Yesterday at 4:55 am

#3
I feel like I started having that issue once I started using Spotify. It doesn't happen a lot but I def have that issue. 2021 First Edition. I keep by phone plugged in so if it happens it still connects.
James77

Wherever you go, there you are!

Yesterday at 2:30 pm

#4
JoeJeep67
It's worth a shot. Okay thanks!

My guess is you'll need a new APIM module but best to have the dealer troubleshoot it. If they give you any guff, show them the TSB..
onX Trail Guide & Tread Lightly Member
James77

Rank 0

Yesterday at 3:11 pm

#5
RIckyco82
I feel like I started having that issue once I started using Spotify. It doesn't happen a lot but I def have that issue. 2021 First Edition. I keep by phone plugged in so if it happens it still connects.

Mmmm interesting, thanks!
James77

Rank 0

Yesterday at 3:12 pm

#6
raqball
My guess is you'll need a new APIM module but best to have the dealer troubleshoot it. If they give you any guff, show them the TSB..

Okay, thank you!! šŸ˜€
James77

Rank V

Today at 2:36 pm

#7
JoeJeep67
(In regards to my 2024 Bronco Black Diamond) Is anyone else having connectivity issues with their audio? I am about to put my fist through this screen while I am driving!! You press a button and nothing happens. Have to push a button 17 times before it does what you want. Takes forever to make a phone call and/or to disconnect. I think Android Auto, Spotify, and Waze are all fighting for dominance over the system. Android Auto keeps disconnecting, so I finally "give in" and switch to Serius Radio or my USB, then PRESTO! Spotify starts working again! I am so fed up. Does anyone have any suggestions? Thank you!

Hi there. Iā€™d like to assist with your concern. Could you please send us a DM with your VIN and mileage so I can look into this further?

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