Ford Pass Points

@Ford Motor Company I’d like to know this too. I loss over 42k points b/c I didn’t know they expired and never got a notice that I was about to lose points if there was no activity. I was saving them and poof, gone!

MIGeezer

Hey Ford,

Why do my points expire? Why wouldn't they remain as long as I own the vehicle, so I can accumulate to help offset a larger repair. Like your weather app. not working? You giveth and taketh away? I don't understand.

Please explain.

Good morning. Can you send us a private message with more information? I’ll see how I can assist on my end.

Ford Motor Company

Good morning. Can you send us a private message with more information? I’ll see how I can assist on my end.

I don't need any assistance or a private message. It's a simple question. Please answer the question so the public can hear your answer. I have 603 points. I got an email that they expire in 90 days. Why do they expire? Why don't they remain active until I sell the vehicle? Customers spend thousands of dollars with Ford. You give points and then if we don't spend them quick enough you take them away. WHY!!!!

User, Sam I Am 1966 lost 42K points. WHY!!!! Look in this thread.

Dave