Unbelievable

That truly sucks. Unfortunately and explanation will do nothing at this point.

Can you live with shadow black?? Speaking for myself that would be a 100% deal breaker. I will never own another black vehicle. The only advantage to a Black Bronco is if you decide to do a wrap you can leave the rollbar alone without it looking off.

Garemlin

That truly sucks. Unfortunately and explanation will do nothing at this point.

Can you live with shadow black?? Speaking for myself that would be a 100% deal breaker. I will never own another black vehicle. The only advantage to a Black Bronco is if you decide to do a wrap you can leave the rollbar alone without it looking off.

nothing wrong with black

rayhil67

nothing wrong with black
View attachment 38414View attachment 38415

If you like black vehicles no there isn't.

Garemlin

That truly sucks. Unfortunately and explanation will do nothing at this point.

Can you live with shadow black?? Speaking for myself that would be a 100% deal breaker. I will never own another black vehicle. The only advantage to a Black Bronco is if you decide to do a wrap you can leave the rollbar alone without it looking off.

agreed, 100% - they'd need to give me enough of a discount to cover the cost of having it wrapped a different color. Black is by far, the worst color for a vehicle - you lose detail of body lines, it shows dirt/dust within 5 minutes of being washed, micro scratches show too easily, it's too hot, .,.. for an off-road vehicle, I don't understand why anyone would want black.

I would accept it with the condition that they pay to have it wrapped in the color of your choice. Just a thought! :unsure:

I started off black but switched. I would 100% take it and have the dealer wrap it if, they are the ones they messed up the order. What does your build sheet say you got from your dealer?

Suggestion…all else fails, buy it, and then sell it for profit, and then either re-order at MSRP or find one on the lot that you like better. Walking away from the deal at this point (if you are buying at MSRP) seems like a big loss in profit. *I am not a financial advisor…or whatever lol*

Spokes

I finally got to see my window sticker only to find out that they ordered the wrong color. I wanted carbonized gray metallic and they ordered shadow black. Everything else is good. I'm waiting for an explanation.

Stupid Question.....Did you never review your build information on Ford.com under accounts? Seems like this should have been caught immediately once the reservation was submitted. Maybe I'm wrong.

What color was on the order sheet you signed?

Scotter7532

Stupid Question.....Did you never review your build information on Ford.com under accounts? Seems like this should have been caught immediately once the reservation was submitted. Maybe I'm wrong.
View attachment 38427

Everything was done online.

Spokes

Everything was done online.

Your dealer should have sent you an offer/build sheet you need to sign before the build order actually goes in. Did you do that? If they haven't maybe its not too late to change the color back, or maybe someone over there just made a typo on the window sheet program. --- or did you get a picture saying it rolled off the assembly line and its black?

Spokes

Everything was done online.

On Ford.com or through email? As @BRNCOOZ said, you should have been required to verify the order before it was submitted.

If it was on Ford.com you should have been able to verify your color before submitting the order. Here is mine:


If it was through email, you should have recieved an order preview sheet that you had to verify and sign. (Most dealers use Docusign for that.) Again… here was mine:

Anyone thinking that the dealer will do anything to make this right is just silly. With the market the way it is this dealer will be happy to see the OP walk away so they can sell it at a higher profit.

Yep.

You can get any color you want, as long as it's black.

AcesandEights

Yep.

You can get any color you want, as long as it's black.

See how many get this LOL

ResidualGenius

See how many get this LOL

HF has spoken

AcesandEights

Yep.

You can get any color you want, as long as it's black.

The most famous Ford quote ever.

RagnarKon

On Ford.com or through email? As @BRNCOOZ said, you should have been required to verify the order before it was submitted.

If it was on Ford.com you should have been able to verify your color before submitting the order. Here is mine:
View attachment 38428

If it was through email, you should have recieved an order preview sheet that you had to verify and sign. (Most dealers use Docusign for that.) Again… here was mine:
View attachment 38429

I used Ford.com and the summary had the correct color.

Spokes

I finally got to see my window sticker only to find out that they ordered the wrong color. I wanted carbonized gray metallic and they ordered shadow black. Everything else is good. I'm waiting for an explanation.

I'm really sorry to hear that. I know it's not the same, but would you wrap it in the color you want?